RAIYAN RAHMAN
Belconnen,ACT
Summary
Motivated and reliable individual with experience in customer service and fast-paced work environments. Strong communication skills with the ability to assist customers, handle multiple tasks, and work effectively within a team. Known for being punctual, adaptable, and maintaining a positive attitude while delivering excellent service. Quick learner with a strong work ethic and willingness to take on new challenges.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Truck Driver
LEON LOGISTICS
Melbourne, Victoria
02.2024 - 03.2026
- Coordinated loading and unloading of shipments to ensure on-time deliveries and customer satisfaction.
- Operated heavy-duty trucks for local and long-distance deliveries.
- Delivered products on full runs, maintaining schedule and safety standards.
- Executed paperwork to confirm accurate receipt of goods at all stores, enhancing inventory management.
- Organized products for efficient transportation and delivery, optimizing space and accessibility.
Sale Assistant
Azurite
Dhaka
09.2021 - 12.2023
- Recommended complementary purchases to customers, contributing to overall sales growth.
- Interacted with customers in Dhaka, providing tailored advice on beauty products and trends to enhance customer satisfaction.
- Cultivated partnerships that improved lead generation and increased cross-selling opportunities.
- Organized merchandise by labeling and arranging items according to size and color for easy access.
- Developed expertise in major cosmetic brands, including Sephora, Ulta Beauty, Fenty Beauty, Cerave, Bath and Body Works, and Mac.
IT Intern
Dream71
DHAKA, DHAKA
03.2023 - 09.2023
- Installed, configured and tested hardware components such as routers, switches, firewalls and servers.
- Troubleshot software and hardware issues for internal teams, ensuring efficient operations.
- Collaborated with team members to implement project updates and provide technical support.
- Resolved customer service issues related to IT systems, enhancing user satisfaction.
- Developed user documentation for newly implemented IT systems.
Education
Master of Science - Master of Information Technology(Cyber Security)
La Trobe University
Melbourne, VIC12-2025
Bachelor of Science - Computer Science
American International University of Bangladesh
Dhaka, Bangladesh01-2022
Skills
- Strong work ethic
- Lift up to 25 pounds
- E-commerce knowledge
- Database management
- Cash handling
- Inventory control
- Problem-solving skills
- Cooking equipment maintenance
- Troubleshooting and Diagnostics
- Repair hardware
Languages
English
Full Professional
bangla
Native/ Bilingual
Certification
HR license
Timeline
Truck Driver
LEON LOGISTICS
02.2024 - 03.2026
IT Intern
Dream71
03.2023 - 09.2023
Sale Assistant
Azurite
09.2021 - 12.2023
Master of Science - Master of Information Technology(Cyber Security)
La Trobe University
Bachelor of Science - Computer Science
American International University of Bangladesh