Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Raiyan Rahman

Caroline Springs,VIC

Summary

Dynamic professional with a proven track record at Louis Vuitton, excelling in loss prevention and customer relations. Leveraging strong conflict de-escalation skills and physical fitness, I successfully reduced shrinkage rates while fostering a vigilant team culture. Adept at multitasking and enhancing customer experiences through effective communication and collaboration.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Retail Security and Client Services Associate

Louis Vuitton - LVMH
12.2024 - Current
  • Collaborated with store management to implement effective loss prevention strategies, reducing shrinkage rates.
  • Managed access control to restricted areas within the store, ensuring that only authorized personnel entered sensitive locations.
  • Fostered a culture of vigilance among retail staff by providing ongoing feedback and guidance on identifying potential security risks or suspicious behaviour.
  • Maintained a clean and organized store environment, enhancing customer shopping experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Junior Administrator

Innov8 Solutions Limited
06.2023 - 11.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.

Marketing Intern

The Daily Star
08.2019 - 12.2019
  • Assisted in developing and implementing social media marketing campaigns to enhance brand visibility.
  • Conducted market research to identify trends and consumer preferences for targeted outreach strategies.
  • Collaborated with team members to create engaging content for digital platforms, increasing audience engagement.
  • Supported the execution of email marketing initiatives, refining messaging based on audience feedback.

Education

Bachelor of Human And Community Services - Social Sciences

Southern Cross Education Institute Higher Education
North Melbourne, VIC
01-2027

Pearson General Education Development (GED) -

PI International Education
01-2023

Pearson Edexcel International GCSE - Science

Assemblies Of God Church School
01-2021

Skills

  • Physical fitness
  • Emergency response
  • Patrol operations
  • Relationship building and management
  • Complex Problem-solving
  • Conflict de-escalation
  • Excellent written and oral communication
  • Customer relations
  • Cash handling
  • Multitasking
  • Teamwork and collaboration
  • Computer skills

Certification

  • Certificate II in Security Operations
  • Certificate III in Individual Support (Ageing)
  • HLTAID011 - Provide First Aid
  • Level 2 Award in Support Work in Schools and Colleges

Languages

English
Full Professional
Hindi
Professional Working
Bengali
Native or Bilingual
Urdu
Professional Working

Timeline

Retail Security and Client Services Associate

Louis Vuitton - LVMH
12.2024 - Current

Junior Administrator

Innov8 Solutions Limited
06.2023 - 11.2024

Marketing Intern

The Daily Star
08.2019 - 12.2019

Bachelor of Human And Community Services - Social Sciences

Southern Cross Education Institute Higher Education

Pearson General Education Development (GED) -

PI International Education

Pearson Edexcel International GCSE - Science

Assemblies Of God Church School

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Raiyan Rahman