Summary
Overview
Work History
Education
Skills
References
Accomplishments
Availability
Timeline
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Raizel Kairon

Melbourne,VIC

Summary

I am a highly focused, meticulous, diligent, and motivated team player with proven punctuality and collaboration skills developed at university and at work. I maintained a strong work history, making me a valuable addition to any organization in need of a dedicated employee.

Overview

4
4
years of professional experience

Work History

Office Administration

Delta Consulting Service
01.2021 - Current
  • Answered calls for accounting and taxation issues from customers and booked clients' appointments.
  • Printed and mailed invoices to bill clients.
  • Recorded all financial transactions on an Excel spreadsheet.
  • Prepared deposit slips and make daily bank deposits.
  • Posted daily transactions at the end of the day.
  • Assisted in calculations and kept the office in an orderly manner.
  • Ensure confidential handling with sensitive client documents.
  • Order supplies and and keep office tidy.

Crew Member

McDonald's
07.2023 - 01.2024
  • Led and supervised a team, ensuring compliance with company standards and providing exceptional customer service.
  • Trained and coached staff, managed shift scheduling and oversaw inventory control.
  • Maintained quality control, managed cash handling, and resolved customer concerns effectively.
  • Enforced safety and security procedures, adhered to regulations, and managed drive-thru operations.

Crew Member (weekend work)

Red Rooster
02.2022 - 07.2023
  • Delivered outstanding quality, service, and cleanliness on my shifts.
  • Supervised employees to ensure that restaurant operations and procedures are adhered to.
  • Complied with restaurant safety and security standards to ensure a safe working environment for all employees and customers.
  • Took responsibility and ownership for ensuring food safety is maintained to the highest standard throughout the restaurant.
  • Reviewed and monitored guest counts and sales projections to ensure they aligned with shift targets and restaurant goals.
  • Actively sought customer feedback to ensure an exceptional customer experience was achieved, driving repeat business.
  • Worked within a team to deliver the best quality and experience for customers.

Education

Diploma - Bookkeeping

Swinburne University
01.2022

Skills

  • Proficient in Microsoft Office Word, PowerPoint, Excel, and OneNote
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References

References are available upon request.

Accomplishments

  • Reduced overdue payments by 25% by enhancing invoice tracking and follow up processes, ensuring prompt client payments.
  • Successfully digitalised all client records, cutting paper usage by 50% and improved accessibility for accountants and other staff.
  • Strengthened client relationship by improving response time, leading to an increased customer satisfaction rate.

Availability

Monday to Sunday (24/7).

Timeline

Crew Member

McDonald's
07.2023 - 01.2024

Crew Member (weekend work)

Red Rooster
02.2022 - 07.2023

Office Administration

Delta Consulting Service
01.2021 - Current

Diploma - Bookkeeping

Swinburne University

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Raizel Kairon