Raj Desai
Parap,NT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Mortgage Loan Underwriter
Centrum Finance Solutions
04.2021 - Current
- Evaluated loan applications, determining creditworthiness, assessing risk and establishing loan conditions.
- Analyzed and verified applicant income, assets and credit history to support compliance with underwriting guidelines.
- Approved or denied loans based on established criteria and underwriting guidelines.
- Worked with processing team members to communicate errors and obtain missing information for current applications.
- Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records, and current financial status.
Customer Service Representative
7 Eleven Store
12.2020 - 04.2021
- Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Followed planogram to move products from delivery truck to sales floor and stock shelves accurately.
- Handled customer complaints and issues politely and professionally.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Customer Service Representative
United Petroleum
05.2019 - 03.2020
- Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Followed planogram to move products from delivery truck to sales floor and stock shelves accurately.
- Handled customer complaints and issues politely and professionally.
Education
Masters of Professional Accounting And Finance - Accounting And Finance
Western Sydney University
Sydney, NSW06.2021
Skills
- Excellent Written and Verbal Communication
- Training Junior Team Members
- Safety and Cleanliness Standards
- Positive Customer Engagement
- Adaptable and Flexible
- Team Cooperation
- Financial Accounting
Timeline
Mortgage Loan Underwriter
Centrum Finance Solutions
04.2021 - Current
Customer Service Representative
7 Eleven Store
12.2020 - 04.2021
Customer Service Representative
United Petroleum
05.2019 - 03.2020
Masters of Professional Accounting And Finance - Accounting And Finance
Western Sydney University
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