RAJ DHADLY
SKD Property Group
Brisbane,QLD
Summary
An energetic, ambitious, and enthusiastic professional with a solid background in Facilities and Asset Management. I have developed a mature and responsible approach to any task that I undertake or situation that I am presented with. A well presented and confident person, With forward thinking and confident personality, I have the ability to assert myself in confrontational situations. Managing assets worth more than $400 million with great efficiency and accuracy in the current position.
14
years of professional experience
Work History
Operations Manager
5 Years 5 Months- Oversee the daily operation of 6 Residential developments consisting 461 houses.
- Managing Sales, Maintenance and rentals team.
- Liaise with Body corporates and attend meetings.
- Finalise preventive maintenance plans and sign contracts.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Building and Facilities Manager
2 Years 2 Months- Manage operation of the building (547 apartments and 10 retail shops including supermarket and childcare).
- Direct financial operations for building to maintain optimal budget targets.
- Perform regular inspections of facility and documented all inspection information in reports.
- Build and maintain excellent relationships with clients and various service providers.
- Attend Body Corporate meetings held within and outside of business hours, and act as per instructions.
- Provide legislative advice when required.
- Prepare Building Management report and assist in Budget reviews.
- Obtain tenders for all maintenance work.
- Manage maintenance team (3).
- Manage public area cleaning team (6).
- Manage property management team (2)
- Manage all client relationships and maintenance related to retail shops.
- Supervision of by-laws.
- Arrange compliance certificates as required.
- Manage contractors for preventive maintenance.
- Handle all complaints in relation to property management and oversee day-to-day operation of property management.
- Project management for all upgrades and repair work in the building
Senior Property Manager/ Team Leader
2 Years 1 Month- Managed 400 properties and lead team(including retail and offices).
- Managed team of 4.
- Software used- Console, ADL forms, Real works, RP data, Maintenance manager and Inspect Real estate.
- Checking and responding to emails as required on the day.
- Summary Skills Experience Solved problems, handled escalated issues and mitigated risks.
- Rental appraisal and Signed new managements.
- Marketing of properties.
- Handle enquiries and book inspections.
- Leasing.
- Conduct tenancy signups.
- Review tenancy agreements.
- Lease Renewals.
- Prepare Forms.
- Invoicing.
- Rent receipting and Disbursement.
- Organised smoke alarms and pool compliance.
- Entry and Exit inspections.
- Routine Inspections.
- Bond Refunds.
- Established quarterly and annual goals as well as operational tactics to achieve targets.
- Oversaw daily workloads and workflow for smooth operations.
Senior Property Manager
2 Years 11 Months- Managed 175 properties (Residential and student accommodation).
- Software used- Console, ADL forms, Real works, RP data and Live agent.
- Checking and responding to emails as required on the day.
- Handled Complaints.
- Marketing of properties.
- Handled enquiries, book inspections and Leasing.
- Conduct tenancy signups.
- Review tenancy agreements.
- Lease Renewals.
- Prepare contracts.
- Organise smoke alarms and pool compliance.
- Entry and Exit inspections.
- Routine Inspections.
- Bond Refunds.
Property Manager
1 Year 6 Months- Managed 150 properties.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Handle enquiries and book inspections.
- Leasing.
- Conduct tenancy signups.
- Prepare contracts and all other forms.
- Organise smoke alarms and pool compliance.
- Routine Inspections.
- Maintenance.
Education
- Business Management
Skills
Networking and relationship building
Team building and development
Building systems understanding
Brand-building strategies
Budgeting
Sales and marketing
Financial Management
Complaints Investigation
Decision Making
Planning and scheduling
Cost-reduction methods
Staff Management
Project planning and development
HVAC systems
Project Management
Additional Information
Project Management:
- Acted as a Project Manager for flood repairs in the building which affected 73 Floors.
- Engaged contractors as an emergency response to the event.
- Lodged insurance claim for the damage/repair work under building insurance.
- Arranged scope of works to get insurance approvals.
- Liaise with contractors, stake holders and insurance assessors.
- Supervise all the repair work with minimal disruptions to residents and clients.
- Weekly meetings with BC, Insurance Assessors and Contractors to ensure work is completed as per the planned schedule.
Timeline
Operations Manager
SKD Property Group
04.2021 - Current
Building and Facilities Manager
Meriton Group
02.2019 - 04.2021
Senior Property Manager/ Team Leader
LJ Hooker
01.2017 - 02.2019
Senior Property Manager
The Pad Management
01.2014 - 12.2016
Property Manager
The Pad Management Spring Hill
06.2012 - 12.2013
Holmes Institute
from Business Management