Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Raj Dige

Sydney,NSW

Summary

A conscientious and experienced Supply Chain Coordinator with a proven track record in the automotive industry, adept at optimizing processes and enhancing efficiency. Strong desire of transitioning seamlessly to the Area Sales Manager role, bringing a unique blend of analytical prowess, customer-centric focus and problem-solving attitude. Skilled in Data analysis, relationship-building, and strategic volume planning. Eager to leverage industry knowledge and leadership abilities to drive sales growth and exceed targets in the dynamic realm of automotive sales.

Overview

7
7
years of professional experience

Work History

Supply Chain Coordinator

Hyundai Motor Company Australia
08.2022 - Current
  • Coordinated communication between internal departments and external partners, facilitating smooth execution of end-to-end supply chain activities.
  • Collaborated with 3PL, Product Planning, Finance, IT and Technical departments to facilitate smooth accomplishment of deadlines
  • Data-analysis to identify trends and opportunities for process improvements, leading to increased efficiency in operations.
  • Recommendation to VFOS ordering and Stock allocation by assessing dealer MOS and incoming stock in pipeline.
  • Managing new model FSC and Inventory Hold Management to ensure vehicles are compiled to business requirements and regulations.
  • Solving and attending to all regional offices and dealer queries that are related to stock in pipe in timely and efficient manner.
  • Monitoring, managing and making recommendation of On Wharf Processing for maximum build and delivery of vehicles to dealers efficiently.
  • Publishing stock and supply related reports regularly and ad hoc basis to support regional offices.
  • Identifying wholesale opportunities and risks based on logistics operations.
  • Administering release of New models and clearance of superseded models.
  • Supporting Fleet business by coordinating from factory vehicle orders to end customer delivery. Including production order submission, monitor and reporting build and shipments, distribution to dealers and organizing delivery to end customer and administering purchase orders where required.
  • EV Truck logistics with production order updates in system, monitor and reporting build and shipments, distribution related tasks which includes track and locate vehicles, coordinate build and delivery of vehicles.

Supply Chain Coordinator

Saputo Dairy Australia
12.2021 - 04.2022
  • Monitor 3PL (Linfox, Lion, Kerry Logistics, etc.) day-to-day Operation performance with Saputo Dairy (Sale Orders, MOQs, outbound bookings, return claims, finance blocks, temperature failure, and damaged stock)
  • Take action to fix issues by collaborating with the appropriate individual (Interstates, Australia) within Saputo and 3PL
  • Take action and resolve issues quickly, to ensure DIFOT to customers by working closely with Interstate Finance team, Account Managers, Customer Service, and Planning/Demand departments
  • Responsible for running exception, non-supply, and daily order reports and identifying orders that require further investigation
  • Investigate and report on Inventory shrinkage, Misplaced inventory, and Mismanaged returns
  • Responsible for liaising with the Inventory team and any 3PL warehouses for follow-up on stock problems
  • Liaising with QA regarding product clearance and COAs
  • Responsible for building trust relationships with key stakeholders, ensuring effective communication with all areas of the business; in particular demand/production planning, warehousing, sales, dispatch, and transport
  • Working with the warehouse staff to account for, and report damaged or obsolete products, as well as current inventory available for sale.

Supervisor Supply Chain/Ecommerce

Woolworths Group
12.2020 - 12.2021
  • To support the sales and customer service teams with drafting accurate weekly and monthly reports (SAP ERP) on all stock levels and total stock loss for the business
  • Driving improvements in service levels and overall performance to order demands of customers and KPIs through insight into operations
  • Analyzing and resolving supply chain issues our clients and colleagues are facing
  • Planning/forecasting stock orders (PO) in the system to ensure each department holds appropriate back stock and sufficient stock on shelves to fulfill the demand
  • Work with internal stakeholders (department leads and head office coordinators) to provide solutions and get the delivery process aligned to assist in improving orders and relationships with clients
  • Working closely with external stakeholders to schedule transport for client order deliveries (3PL company- Linfox)
  • Provide clients with real-time updates on product and service-related matters
  • Identify improvements with our systems and processes, assisting with implementing changes and continues improvement policy of the company
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Carried out day-day-day duties accurately and efficiently
  • Demonstrated respect, friendliness, and willingness to help wherever needed.

Customer Service Supervisor

Woolworths Group
08.2020 - 11.2020
  • Meeting needs of customers as number one priority
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service
  • Coached employees through day-to-day work and complex problems
  • Attending customer service desk and serving customers with high retail standards of customer service
  • Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues
  • Operating POS and performing cash reports at end of day
  • Coached team members to deliver hospitable, professional service while adhering to set service models.

Project Engineer

JVM Industries
07.2019 - 02.2020
  • Monitored installation of materials and equipment for compliance with drawings and specifications
  • Managing changes in the specification in conjunction with already scoped out technical requirements in alignment
  • Completed daily manufacturing tasks while providing safe working conditions, staying on budget and meeting project deadlines
  • Assisted in design of improved facility layout through DMAIC approach reducing overall space requirement of facility in accordance with GMP guidelines
  • Determined and scheduled priorities as required to progress engineering work
  • Assisting in delivery of material resources for specific projects
  • Providing high-level support and assistance to senior project engineers and leadership teams
  • Reviewed progress controls for project quality assurance, health and safety.

Spare Parts Inventory Coordinator

Hyundai Motors Authorised Service Center
12.2016 - 12.2018
  • Facilitated Service department Support Interface with Service Technicians and ensured their parts and accessories needs are being met
  • Managed service technicians' orders for parts and supplied it efficiently
  • Assisted service technicians in determining parts & accessories requirements for individual jobs, recommended related parts and accessories on time
  • Investigated and updated inventory control system and parts catalogue, collaborated with service personnel when special parts or back-ordered parts are received
  • Assist Manager with attaining retail sales and profitability plans in parts and accessories
  • Receive and process parts from distributors, check merchandise received against purchase invoice, and prepare product for showroom floor
  • Analyzed and controlled the periodic physical inventory of all merchandise (counts, reports etc.)
  • Developed strong relationships with several customers simultaneously while maintaining individual customer satisfaction.

Education

Master of Science - Engineering Management

Royal Melbourne Institute of Technology University
Melbourne, VIC
12.2021

Bachelor of Science - Mechanical Engineering

Mumbai University
03.2019

Diploma of Engineering - Mechanical Engineering

Mumbai University
05.2016

Skills

Excellent Stakeholder Management skills to manage client relationships, contracts, expectations, client issues & risks

Proficient Administration, Planning, Time Management, Problem-solving and attention to details

Pipeline, Inventory & Supply chain management

Effective leadership, strategic thinking and interpersonal skills

Strong Organization & Prioritization skills

Confident in data visualization using Tableau and Power BI

Knowledge & experience using SAP ERP and IT systems

Professional use of MS Office suites such as , Excel, Power point and SharePoint

Affiliations

  • PMI, Melbourne Chapter, 06/01/2021
  • ISHRAE, Mumbai Chapter, 03/01/2016, 03/01/2020

Timeline

Supply Chain Coordinator

Hyundai Motor Company Australia
08.2022 - Current

Supply Chain Coordinator

Saputo Dairy Australia
12.2021 - 04.2022

Supervisor Supply Chain/Ecommerce

Woolworths Group
12.2020 - 12.2021

Customer Service Supervisor

Woolworths Group
08.2020 - 11.2020

Project Engineer

JVM Industries
07.2019 - 02.2020

Spare Parts Inventory Coordinator

Hyundai Motors Authorised Service Center
12.2016 - 12.2018

Master of Science - Engineering Management

Royal Melbourne Institute of Technology University

Bachelor of Science - Mechanical Engineering

Mumbai University

Diploma of Engineering - Mechanical Engineering

Mumbai University

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Raj Dige