Raj Pokhrel
Glenorchy
Summary
Professional support worker skilled in delivering high-quality care and assistance to individuals with disabilities. Proven ability to create positive and inclusive environment that fosters client independence and well-being. Strong team collaborator with focus on achieving results and adapting to changing needs, while displaying empathy and patience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Disability Support Worker
OnTrack
05.2024 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
Care Support Worker
Glenview Community Service
08.2021 - Current
- Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing. For Eg: Supported clients in maintaining personal cleanliness by providing assistance with dressing, toileting, and hygiene practices, fostering improved self-esteem and well-being.
- Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans. For eg; Administered oral medications to patients following the prescribed dosage and schedule, closely monitoring for any side effects or reactions.
- Enhanced patient comfort by providing personalized care and support tailored to individual needs.
- Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
- Maintained strict adherence to patient confidentiality guidelines, ensuring the protection of sensitive personal information.
- Coordinated transportation services for clients'' medical appointments or other essential outings.
- Conveyed critical information between patients, families, and healthcare team members effectively through clear communication channels.
- Collaborated with healthcare professionals to develop comprehensive care plans for optimal patient outcomes.
- Facilitated social activities for clients, encouraging engagement within the community and enhancing overall quality of life.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
Rostering Coordinator & Admin Assistant
Glenview Community Service
02.2022 - 04.2023
- Created and managed monthly staff schedules
- Addressed staff inquiries regarding roster changes
- Coordinated with employees and clients regarding scheduling adjustments
- Supported administrative duties and timesheet management
- Assisted with accounts payable/receivable functions
- Identified and mitigated operational risks while ensuring quality standards
Administrative Assistant
Glenview Community Service
07.2021 - 01.2022
- Managed day-to-day administrative operations and prioritized tasks efficiently
- Provided high-quality reception services and handled correspondence
- Assisted with financial transactions, including staff petty cash and resident trust accounts
- Maintained office supplies and ensured efficient workflow
- Fostered a supportive and respectful environment for residents and staff
Education
Master of Professional Accounting - Business Management
University of Tasmania
Tasmania07.2021
Bachelor of Business Administration - Marketing
Pokhara University
Nepal05.2017
Skills
- Daily living assistance
- Problem-solving
- Personal care
- Housekeeping and meal preparation
- Independent living support
- Relationship building
- Documentation and reporting
- Client confidentiality
- Incident reports
- Meal planning
- Computer skills
- Transportation assistance
Certification
Certificate IV in Disability
Languages
Nepali
Native or Bilingual
Hindi
Full Professional
English
Full Professional
Timeline
Disability Support Worker
OnTrack
05.2024 - Current
Rostering Coordinator & Admin Assistant
Glenview Community Service
02.2022 - 04.2023
Care Support Worker
Glenview Community Service
08.2021 - Current
Administrative Assistant
Glenview Community Service
07.2021 - 01.2022
Master of Professional Accounting - Business Management
University of Tasmania
Bachelor of Business Administration - Marketing
Pokhara University
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