Raja Polavaram
Brisbane,Australia
Summary
Highly motivated and results-oriented professional with over 14 years of experience in customer service, team management, operations, and inventory management. Proven scheduling experience, strong people skills including communication and negotiation, and the ability to build relationships with internal and external stakeholders.
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
15
15
years of professional experience
Work History
Stock Taking Team Member M1
Coles Group
09.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Delivery Driver
Uber
01.2024 - Current
- Safely delivered items while managing time efficiently to meet customer expectations
Branch Manager
Sagar Honda Motor Corp Pvt Ltd
01.2020 - 01.2023
- Led a team of 9 employees, ensuring efficient branch operations and achieving sales targets
- Managed daily schedules, prioritized tasks, and optimized resource allocation for smooth branch functioning
- Resolved customer complaints and inquiries, maintaining high customer satisfaction ratings
- Oversaw stock control and inventory management for vehicles and spare parts
- Prepared reports on branch performance and identified areas for improvement
Manager
Vasavi Hotels
01.2017 - 01.2019
- Recruited, trained, and supervised staff across all departments
- Ensured safety standards were met and oversaw facility maintenance and repairs
- Managed relationships with vendors and suppliers to ensure smooth hotel operations
Customer Support Engineer
Maha Electronics Pvt Ltd
01.2014 - 01.2017
- Company Overview: Hewlett Packard Authorized Service Center
- Delivered exceptional technical support, resolving customer inquiries and ensuring satisfaction
- Managed daily schedules and prioritized tasks to meet deadlines, ensuring efficient service
- Maintained accurate inventory records and facilitated smooth operations
- Promoted to Customer Support Engineer in recognition of strong problem-solving skills and customer relationship-building
- Hewlett Packard Authorized Service Center
Store Manager
Maha Electronics Pvt Ltd
01.2010 - 01.2014
- Company Overview: Hewlett Packard Authorized Service Center
- Managed inventory control systems for electronics and appliances, ensuring optimal stock levels
- Oversaw stock receiving and dispatch processes, improving tracking systems for efficiency
- Developed strong organizational and analytical skills through meticulous inventory management
- Hewlett Packard Authorized Service Center
Education
Master of Business Administration (MBA) -
S.V. University
Tirupati, Andhra PradeshBachelor of Commerce (B.Com) -
Dr. B R Ambedkar University
Tirupati, Andhra PradeshSkills
- Scheduling
- Relationship Building
- People Skills
- Communication
- Negotiation
- Team Collaboration
- Health and Safety
- Inventory Management Systems
- Warehouse Management Systems
- Data Entry
- Customer Service
- Problem-Solving
- Team Management
- Efficiency Optimization
- Data Analysis
- Reporting
- Attention to Detail
- Adaptability
- Quick Learner
- Proficiency in MS Office Suite
- Positive Attitude
- Teamwork and Collaboration
- Collaboration and Teamwork
- Cash Handling
- Flexible Schedule
- Decision-making capabilities
- Computer Skills
- Complaint resolution
- Hospitality and accommodation
Hobbies and Interests
- Team Sports
- Volunteering for environmental organizations
- Reading
Languages
English
Professional Working
Hindi
Professional Working
Telugu
Native or Bilingual
Tamil
Professional Working
Interests
- Music
- Adventure Travel
- Reading
- Artificial Intelligence (AI) and Machine Learning
- Personal Development and Self-Improvement
Timeline
Stock Taking Team Member M1
Coles Group
09.2024 - Current
Delivery Driver
Uber
01.2024 - Current
Branch Manager
Sagar Honda Motor Corp Pvt Ltd
01.2020 - 01.2023
Manager
Vasavi Hotels
01.2017 - 01.2019
Customer Support Engineer
Maha Electronics Pvt Ltd
01.2014 - 01.2017
Store Manager
Maha Electronics Pvt Ltd
01.2010 - 01.2014
Bachelor of Commerce (B.Com) -
Dr. B R Ambedkar University
Master of Business Administration (MBA) -
S.V. University
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