Raja Thiyagarajan

• With over 15 years of experience in the IT industry, I am a seasoned Senior Architect who specializes in multi-cloud and hybrid cloud solutions, cyber security, roadmaps, systems integration, applications, and data solutions
• I have worked with clients across various domains and industries, delivering innovative and scalable solutions that align with their business and IT strategies, drivers, and goals
• My experience includes solutions on improving workforce productivity, operational efficiency of business services and processes, modernizing and uplifting security posture, internal and external collaboration, adhering to regulatory compliance changes, adopting the latest technologies
• Helped businesses in balancing their existing and new technology investments by managing associated security risks appropriately
• I have managed technical teams, mentored the team members, supported operations and service management in resolving complex production issues
• I have demonstrated excellent communication and critical thinking skills for handling business and technical teams to go above and beyond solutions.
• Streamlined enterprise-wide security policies, improving overall compliance with industry standards and regulations.
• Enhanced security measures by designing and implementing comprehensive network architecture strategies.
• Collaborated closely with IT leadership providing expert counsel on key decisions related to information security investments.
• Managed relationships with external vendors, ensuring timely delivery of hardware and software solutions that met strict security requirements.
• Drafted detailed technical documentation outlining architectural design principles, guidelines, and best practices.
• Proactively identified opportunities for process improvement resulting in streamlined operations across multiple departments.
• Played an instrumental role in securing company assets through the development of comprehensive disaster recovery plans.
• Reduced cyber threats through thorough vulnerability assessments and risk analysis.
• Provided technical guidance on best practices for securely deploying cloud-based services and infrastructure.
• Created policies and procedures for emerging security technologies and proposals.
• Liaised with third parties to respond to security events and understand threat landscape.

• Responsibilities: Technical and Business requirements analysis for target state security solution of WaterNSW OT platform
• Review/Refine WAVE IoT application platform security architecture focusing on WaterNSW telemetry and IoT devices
• Review and design security architecture for WAVE Data & Analytics Platform Security with required controls, associate them with business areas
• Adopt & align with WNSW Enterprise Security architecture and SABSA framework and relevant architecture attributes
• Design the WAVE Integration Platform Security with required controls
• Setting up guidelines and principles for Secure Development Life Cycle including the training for developers to consider OWSAP top 10 applicable and use cases relevant
• Review and consultation with the WNSW stakeholders including Security Architecture & Risk management and Infrastructure team
• Map the security controls using CIS and NIST controls plus Azure Benchmarks standards.

• Responsibilities: Review and refine the use of Cloud Adoption framework for deploying cloud resources
• Setup privileged Identify management and access control for enforcing confidentiality on Azure resources and Azure Active Directory roles
• Define security policies/procedures for TAL Cloud DevSecOps and associated service accounts
• Design controls for TAL Azure API management, Azure DevOps, M365 Power platform, IDaaS, update management, Solution for interaction of native and third-party Apps such as Pega
• Security remediation based on Vulnerability assessment findings
• Refactored the model for tailor for TAL Solar Business Intelligence reports and integrated Power BI and Azure SQL
• POC migration of marketing campaigns and contacts from third party tool HubSpot to Mailchimp for OBT

• Responsibilities/Key activities: Perform and Review of Office 365 Foundation security risk assessment aligned to Victorian Protective Data Security Standards (VPDSS) and identify mitigation controls necessary
• Review the requirements and perform high level design of Telco safe Audit solution using Microsoft Power Platform and orchestration using Azure PaaS Logic apps and integrate with backend SharePoint
• Assess the storage capacity and perform annual forecast for Power Platform CDS Identify and formulate licensing model for Power platform for consumption
• Define/Refine the configuration of IAM access controls
• Conduct training/workshops with service delivery team members on capabilities and solutions design
• Perform assessment and assist the service delivery team on migration of Dynamics CRM 2016 to Dynamics CRM 365 Solution for interaction of ServiceNow and Dynamics365 components.

Secured Repository Service (Australia Post),

O365 Governance Project (Australia Post),

Complaints Management System Upgrade (CBUS Super Funds), - PowerApps, Power Automate, SharePoint Online

Claims Management System upgrade (CBUS Super Funds), - Power Automate, SharePoint Online

Intranet Rebuild (CBUS Superfunds) - Power Automate, SharePoint Online, Bindtuning (3rd Party software)

TheSource Enhancements (Yarra Valley Water) – SharePoint 2016, C#/.NET, SQL server 2016

Other Value-added work Pre-Sales/RFP work: Toyota Workplace Connect – Relaunch

O365 Modernization for Harvey Norman , and Merger & Acquisition of Gull NZ and Caltex

Technologies and standards:

Microsoft Public Cloud services: Azure Functions/App Services, Intune, Microsoft 365 including Power Apps, Power Automate, SharePoint, MS Teams, Azure AD/Identity/Information Protection, Azure App Service, Azure Storage, Power BI, PowerApps, Power Automate/Flow, SharePoint Online, OneDrive for Business, Exchange Online, OAUTH, HTTPS, SAML

third-party software/tools/services: G-Suite, Alfresco, Sumologic, Bind Tuning, DocAve, ServiceNow, Sharegate, Visual Studio 2017, PnP Scripting, SPFx Framework, RESTFul services.

Formats: XML, JSON, HTTP, HTTPS, and FTP.

Responsibilities/Key activities:

§ Consultation/workshops with customer in capturing and assessing business or IT/Cyber Security strategy such as an Insider threat strategy for Australia Post and Cloud transformation & digitization for CBUS super and Toyota Australia

§ Use NIST framework and core principles to do due diligence and design secured/ transformation solutions using Azure Cloud services/models for e.g use of Azure Information protection and Data loss Prevention (DLP) to protect credit card information, controls design using persona-based threat modeling, identify & mitigate the risks associated, deployment of relevant policies and procedures and validation of business/IT personas.

§ Involved in implementation planning/scheduling, solution design, implementation, and monitoring cloud solutions.

§ Design low code/no-code customizations on Microsoft 365 platform including Sharepoint Online, Exchange Online, and Dynamics 365.

§ Technical pre-sales/RFP work, delivery of collateral and provide technical direction to internal and external stakeholders.

§ Integration with Sumologic in accessing Microsoft 365 audited events in a dashboard for efficient monitoring.

Architected SPA and MPA solutions meeting customer requirements on content collaboration and business process automation solutions. This includes use of SPFx framework and PnP framework.

Performed Pilot works on cross platform migration solutions from source Alfresco and G-Suite to Microsoft 365.

Led the execution of solution through digital co-creation.

for CBUS Super Complaints and Claims team to upgrade the business functions to meet the regulatory compliance changes.

Presales work for Merger and Acquisition O365 Security Uplift (Presales design) for Gull NZ and Caltex.

Worked with trusted channel partners and Indepedent Software Vendors such as AvePoint on tooling to obtain fit-for-purpose solutions

Responsibilities & Activities:

Designed and implemented ADFS federation for authentication.

Reviewed/analyzed the tech and business requirements.

Developed prototyping/mockups and design document.

Architected solution and surfaced business data in and out of CRM system.

Reviewed packaging and deployment.

Supported the quality assurance of the solution.

Responsibilities and Key activities:

• Analysed the requirements for re-platforming SAP legacy solution to SP 2013 environment
• Developed proof of concepts and workshops
• Designe and built custom solution using C#, SharePoint CSOM and Angular JS.
• Performed the Systems integration with third party approval workflow software One list.
• Co-ordination with business testing, and packaging and deploying solution.

Home Site (Royal District Nursery Services), Balanced Scorecard System (Royal District Nursery Services),

Victorian Skills Gateway Upgrade( https://www.skills.vic.gov.au/) – Department of Education Victoria,

Digital Workplace for BUPA

Role: Senior Consultant - SharePoint

Duration: Mar 2015 to Aug 2016

Technologies: SharePoint 2013, Angular JS, CSS, bootstrap JS, bit bucket GIT, Visual Studio 2013, VB.NET/C#, jQuery, PnP Scripting, SQL Server 2012/2008 and SSRS

• Performed gathering of requirements, brainstorming, planning, and implementation of projects Onsite for the end customers – both functional and non-functional requirements.
• Designed application components for skills Victoria website home page re-launch and search function improvements
• Design and execution work on Digital workplace product enhancements for BUPA intranet.
• Built code using C#, SharePoint CSOM and Angular JS, Unit testing, system, and integration testing.
• § Co-ordination with user acceptance testing, defect fix, packaging, and deploying solution.

• Engaged customer stakeholders for requirements on both business and technical needs
• Actively involved in implementation planning and execution of projects Onsite for the end customers
• Fireweb Portal was an enhance the capability to better organize the resources of department to respond quickly to Bushfires in Victoria.
• Designed and built the information and management reporting portal for interaction of insights team at back office with financial planners located at branch offices of ANZ. This includes feeding backend end from QlikView reports.
• · Create and deliver detailed design document.
• · Support business user testing, solution packaging, and deploying solution.

• Responsibilities and Key activities: Consultation with customer stakeholders, analysis and implementation on enhancements and changes for intranet, CEO Desk and Knowledge management applications of Telstra DB Factory migration for migrating a collection of on-prem physical SQL databases to virtualized SQL clusters in Telstra environments
• Design and implementation of business analytics and reporting solution for CFSGAM to present better view in managing shopping center assets including Chadstone Shopping Centre, Victoria
• Planning and implementation of projects Onsite for the end customers Reviews and co-ordination and get the tasks done with assistance of offshore team members
• Collaboration with other vendors and channel partners
• Lead development team members for coding, reviewing, and mentoring and customer interactions
• Automation using PowerShell scripts for service improvements.

• Responsibilities and Key activities: Interact with customer stakeholders on the needs and get clarity on requirements
• Lead/Hands on role for the design and development web-based applications such as Etihad airlines public website, internal enterprise for large customers such as HR management system using tailored workflows for Ericsson Australia, Document management system for Telstra (~12 TB size post migration), one of the largest implementations using SharePoint as per Microsoft at the time of implementation
• Adhering to customer process standards and creating all the relevant delivery artefacts including change management plans for production deployment
• Planning and implementation of projects Onsite for the end customers Review and co-ordination tasks done with assistance of offshore team members
• Collaboration with other vendors and channel partners
• Lead development team members for coding, reviewing, and mentoring and customer interactions
• Automation using PowerShell scripts for service improvements.

• Responsibilities and key activities: Technical and non-technical requirements analysis with assistance of BA team and Solution architects
• Develop technical specification document for Business
• Being part of Enhancements and improvements team in development of new functions for blogs and search modules of Business Development Suite product releases Develop controller functions using server-side scripts, client-side scripts for validation plus relevant views and models for Anite EDRM project
• Review and validate the Records management metadata and business requirements
• Develop SQL queries and stored procedure required
• Defect fixing and support quality assurance team.

• Responsibilities and key activities: Build and unit testing of modules assigned using Visual studio, ASP.NET, C# and JavaScript
• Defect/bug fixing
• Documentation of design and test report