Summary
Overview
Work History
Education
Skills
Career Interest
University Project
Attributes
References
Timeline
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Rajan Dinkarbhai Patel

COLEBEE,New South Wales

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience

Work History

Store Person

Australian Pharmaceutical Industries
09.2022 - Current
  • Handled several tasks simultaneously, including running and maintaining more than four machines to ensure efficient and smooth operations
  • Utilized inventory management systems to track and organize stock, guaranteeing prompt and accurate distribution
  • Maintained strict adherence to business rules and procedures, upholding a high standard of safety
  • Performed exceptionally well in a team setting, collaborating effectively with others to accomplish common goals and objectives
  • Demonstrated accuracy in selecting and packaging prescription drugs, consistently meeting and surpassing Key Performance Indicators (KPIs)
  • Provided on-the-spot technical support for machinery issues, ensuring continuous operation and minimizing delays in the production line

Help Desk Assistant

StateCover Mutual Limited
10.2024 - 01.2025
  • Assessed, troubleshot and repaired various machines such as desktops, printers and sorters.
  • Configured and tested new software and hardware.
  • Installed and configured operating systems and applications.
  • Created user accounts and assigned permissions.
  • Installed, configured and maintained computer systems and network connections.
  • Proven ability to learn quickly and adapt to new situations.
  • Monitored system performance to identify potential issues.

Education

Professional Year - Australian Business Culture and Environment, Achieving Career Success, Australian Workplace Skills, Professional Business Communication

Performance Education
03.2025

Bachelor of Information Technology - IT Problem Solving, Networking and Security, Cloud and Enterprise Computing, Projects 1 and 2

Federation University
01.2023

Skills

  • Experienced with Windows OS
  • MacOS Operating System Knowledge
  • Linux System Administration
  • Familiarity with Ubuntu
  • Microsoft Office Suite
  • Document Creation
  • Excel Data Analysis
  • Presentation Design
  • Experienced with Adobe Creative Suite
  • Graphic Design Skills
  • Graphic Design Proficiency
  • Git Repository Management
  • Jira Project Management
  • Trello Project Management
  • Data-Driven Reporting
  • Technical support
  • Customer education
  • Customer service
  • Service ticket tracking
  • Help desk software
  • Deadline adherence
  • Incident management
  • IT support

Career Interest

Help Desk Assistant

University Project

Developing Employability.com Website, Federation University, Sydney, To create Employability.com, a comprehensive website aimed at enhancing the employability skills of students, staff members, and teachers., Microsoft Teams, Microsoft Word, GitHub, HTML, CSS, JavaScript, Part of a team of 4 members., Thoroughly testing the website to ensure functionality for all user roles., Actively participating in client meetings to demonstrate progress and gather feedback on design and functionality., Communicating feedback to the development team., Updating project documentation using Microsoft Word., Achieved Distinction for this project., Successfully developed Employability.com, enhancing user experience and engagement through careful attention to detail and incorporation of client feedback.

Attributes

  • Effective Time Management and Organisational Skills: Developed strong time management and organizational skills by combining work and education.
  • Strong Interpersonal Skills: Demonstrated excellent interpersonal skills by communicating with management and colleagues to ensure high standards of safety and efficient operations.
  • Teamwork: Successfully worked with a diverse team to create Employability.com, contributing ideas, motivating teammates, and setting priorities to complete tasks on time.

References

Available upon request

Timeline

Help Desk Assistant

StateCover Mutual Limited
10.2024 - 01.2025

Store Person

Australian Pharmaceutical Industries
09.2022 - Current

Bachelor of Information Technology - IT Problem Solving, Networking and Security, Cloud and Enterprise Computing, Projects 1 and 2

Federation University

Professional Year - Australian Business Culture and Environment, Achieving Career Success, Australian Workplace Skills, Professional Business Communication

Performance Education
Rajan Dinkarbhai Patel