Rajan Palta
Craigieburn,Vic
Summary
I am a dynamic, motivated Customer Service Representative with 4 years experience, a strong interest in being involved in and promoting, ability to implement a wide range of innovative strategies to the programs, desire to contribute to community, excellent communication skills and commitment towards on-going professional development thereby utilising and expanding upon the skills.
Overview
13
13
years of professional experience
Work History
Customer Service
IGA Express Craigieburn
01.2015 - Current
- Pack or wrap the purchase before handing it to customer
- Verify customer identity for payments made through checks and credit cards
- Count the amount of money at the beginning of each shift
- Compare the sales data with the drawers content at the end of shifts
- Total bill after deducting special discounts as applicable
- Issue receipts to customers after the payments are made and return the change
- Verify age of the customers purchasing alcohol and cigarettes
- Maintain the goods inventory beforehand
- Manually mark the prices of items and restock shelves during slack periods
Retail Sales Assistant
Desi Needs Coburg
01.2013 - 01.2015
- Answering telephones / Greeting Customers
- Processing Cash and Eft sales transactions
- Mail collection
- Banking
- Ordering stock and monitoring stock levels
- Data base management
- Add on selling
- Acquiring new customers and new customer relationships
- Liaising with suppliers and company reps
Education
Certificate 4 - customer service
01.2009
Certificate 3 - computer skills
01.2004
Bachelor in Arts - undefined
01.2003
Skills
- Microsoft Office
- Ability to interact positively with customers
- Plan and implement a variety of skills to achieve goals
- Demonstrate professional behaviour attitude and skills
PERSONAL ATTRIBUTES
Responsible, reliable, punctual, loving/affectionate, Co-operative, Open-minded and outgoing
Languages
Hindi
Full Professional
Timeline
Customer Service
IGA Express Craigieburn
01.2015 - Current
Retail Sales Assistant
Desi Needs Coburg
01.2013 - 01.2015