Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Availability
Timeline
Generic

RAJAN SHARMA

8 Hilsden Street, Rooty Hill,NSW

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

6
6
years of professional experience

Work History

Receptionist

Sai Clinic
Thana Chappar, Yamuna Nagar, Haryana, INDIA
02.2023 - 12.2023
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing orders for supplies, and verifying receipt.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Verified visitors' identification cards before allowing access to the building.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.

Customer Service Delivery Team Member

Vishal Mega Mart
Kurukshetra, Haryana, INDIA
06.2018 - 11.2022
  • Processing orders and transactions. Some of the basic customer service job duties may involve receiving and processing incoming orders. Moreover, transactions, as well as handling order cancellations, product returns, or exchanges. It means ensuring that customer orders and transactions are processed efficiently and on time.
  • Coordinated with other departments to address customer concerns quickly and accurately.
  • Ensured compliance with company policies, procedures, and regulations.
  • Assisted customers in navigating the website and mobile app features.

Education

Bachelor of Arts - Digital Arts

Arya Kanya Mahavidhalya
Shahabad Markanda, Haryana, INDIA
07-2019

Skills

  • Travel Coordination
  • File Management
  • Project Coordination
  • Bookkeeping
  • Scheduling
  • Data Entry
  • Administrative Support
  • Multi-line telephone skills
  • Mail handling
  • Document Management

Affiliations

  • Communication
  • Teamwork
  • Leadership
  • Time management
  • Critical thinking

Accomplishments



Certificate of Appreciation
Vishal Mega Mart, [Sept, 2020]
Recognized for outstanding performance and dedication to customer service.

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
American English
Full Professional

Availability

  • All weekdays and weekends

Timeline

Receptionist

Sai Clinic
02.2023 - 12.2023

Customer Service Delivery Team Member

Vishal Mega Mart
06.2018 - 11.2022

Bachelor of Arts - Digital Arts

Arya Kanya Mahavidhalya

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RAJAN SHARMA