Rajan Subedi
North Strathfield,NSW
Summary
Hard Working, highly motivated Sales Operations Coordinator with more than 2 years of experience in managing, planning, and supporting daily operational and administrative functions. Proactive and reliable, with a meticulously detail oriented and organized nature. Possesses developed management qualities: highly organized, excellent follow up, superior interpersonal, communication and problem solving skills.
Overview
11
11
years of professional experience
Work History
Sales Support Coordinator
Fujifilm Business Innovation Pty Ltd
12.2020 - Current
- Responsible for processing orders into the system by ensuring product numbers, discounts and pricing are accurate
- Providing day to day administrative support to account managers which includes but is not limited to tasks such as drafting customer agreements, ordering consumables, placing service calls and liaising with several internal and external stakeholders to ensure customer orders are fulfilled as soon as possible
- Reviewing contracts signed by customer and making sure contract is compliant based on Fujifilm standards, rules and policies
- Gathering all the paperwork and necessary approvals before sending off to compliance team and coordinating with account managers to resolve any issues or concerns that may come forth
- Expediting requests for urgent orders and altering sales order and shipment data as needed
- Handling all the queries, issues and requests from the customers
- Managing projects of all sizes from building the tracking sheets to getting all the necessary approvals required for project managers to implement the project
- Acting as a key point of contact for key accounts
- Providing exceptional customer service via phone and emails.
Contract and Risk Assessment Officer
Fujifilm Business Innovation Pty Ltd
09.2018 - 11.2020
- Reviewing customer contracts to ensure the contract is compliant based on Fuji Film standards, rules and policies
- Verifying the paperwork against the order entry
- Identifying any issues with the paperwork and the order entry that are non-compliant and communicating them to the respective account mangers for resolution
- Suspending and holding the orders until all the non-compliant issues have been addressed and resolved
- Preparing order suspension report and distributing amongst the team so that the orders could be reviewed and suspended under the right codes
- Raising sundry credits and sundry invoices
- Keeping up-to-date with the company’s policies especially those concerned around price books, marketing offers and finance rates.
Chef
Norton’s Irish Pub
06.2016 - 08.2018
- Creating food Budgets
- Hire, supervise and train cooks
- Reporting the results of day to day kitchen operations to the head chef
- Prioritising on quality food and impeccable services
- Developing recipes and determine food presentations
- Monitoring sanitation practices and following safe kitchen practice
Internship
Fujifilm Business Innovation Pty Ltd
04.2018 - 07.2018
- Assisting the collections team with day to day tasks such as using the systems to identify, download and create folders of overdue accounts
- Downloading invoices and emailing them to the customers
- Reconciliation of invoices by allocating the unallocated cash
- Making courtesy calls to the customers regarding missing invoices, payment plans and other account updates
- Distribution of invoices to the respective collection officers and helping them mail out those invoices to the customers.
Credit Analyst
Mega Bank Nepal Limited
02.2012 - 01.2016
- Understanding the business needs of the SME (Small and Medium Enterprises) customers, evaluating the credit risks, establishing the credit structures and limits and implementing them
- Analysing financial statements to determine the profitability, financial position and repayment capacity of the customers
- Appraising the cash flows by deriving ratios and comparing them with the industry trends and average to evaluate the business performance
- Writing credit proposals and implementing the limits once the request for the loan has been justified by the financials
- Gathering and organising the financial data relating to actual and budgeted loan volumes, revenues, interest rates, expenditures etc
- Analysing the current and past loan volumes, yields and profits of the overall SME of the bank to evaluate the performance
- Preparing the branch-wise variance analysis reports on a monthly basis by comparing the actual loan volume revenues and expenditures with the budgeted figures
- Communicating these reports to the senior management and branch managers
- Keeping updated records of accounts receivables and following up on overdue and recovery accounts
- Participating actively with the team in decision making and formulation and implementation of marketing strategies
- Understanding customer needs and addressing their problems and complaints effectively
- Maintaining amicable relation with the customers
- Key Achievements:
- Got promoted from a lending assistant to a lending officer position having exceeded the given targets 3 years in a row
- Brought into practice of daily reporting of loan and yield growth via use of excel
- Received a token of appreciation from the bank’s CEO for the contribution made in growing the overall loan portfolio
- Received multiple workplace hero nominations.
Education
Accounting
Accountants Resource Centre (ARC)
2019
Masters of Professional Accounting (MPA) - Economics and Financial Accounting
Charles Sturt University
2017
BA Hons - Business Finance
University of Wales UK
2011
Skills
- Excellent Customer Service Skills
- Excellent Communicational Skills
- Ability to work well within fast-paced team environment
- Enthusiastic, focused, hardworking and quick learner
- Competent in using Microsoft Office Suite as well as possesses a good working knowledge of Salesforce, Aurora and Oracle
- Skilled in analysing and interpreting financial statements
- Troubleshooting and problem solving
- Able to express clearly in writing
Timeline
Sales Support Coordinator
Fujifilm Business Innovation Pty Ltd
12.2020 - Current
Contract and Risk Assessment Officer
Fujifilm Business Innovation Pty Ltd
09.2018 - 11.2020
Internship
Fujifilm Business Innovation Pty Ltd
04.2018 - 07.2018
Chef
Norton’s Irish Pub
06.2016 - 08.2018
Credit Analyst
Mega Bank Nepal Limited
02.2012 - 01.2016
Accounting
Accountants Resource Centre (ARC)
Masters of Professional Accounting (MPA) - Economics and Financial Accounting
Charles Sturt University
BA Hons - Business Finance
University of Wales UK
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