Rajandeep Kaur
Cranbourne,VIC
Summary
Driven professional with a proven track record in customer service and problem-solving, honed across roles at 7 Eleven Gas Station and Guzman Y Gomez. Excels in active listening and critical thinking, enhancing customer satisfaction and operational efficiency. Demonstrated ability to exceed performance targets, achieving a 20% increase in customer retention through strategic problem resolution and service excellence.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
7 Eleven Gas Station
01.2023 - Current
Customer Service Representative
Guzman Y Gomez
08.2022 - 01.2023
Warehouse Worker
Garden City Plastics
02.2022 - 08.2022
Education
Graduate Diploma - Hospitality Management
ALTEC
620 Bourke Street, Melbourne VIC 3000Diploma - Commercial Cookery
Australian School of Commerce
123 Lonsdale, Melbourne VIC 300006.2024
Certificate IV - Commerical Cookery
Australian School of Commerce
123 Lonsdale Street, Melbourne VIC 300007.2023
Certificate III - Commercial Cookery
Australian School of Commerce
123 Lonsdale Street, Melbourne VIC 300007.2022
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Representative
7 Eleven Gas Station
01.2023 - Current
Customer Service Representative
Guzman Y Gomez
08.2022 - 01.2023
Warehouse Worker
Garden City Plastics
02.2022 - 08.2022
Graduate Diploma - Hospitality Management
ALTEC
Diploma - Commercial Cookery
Australian School of Commerce
Certificate IV - Commerical Cookery
Australian School of Commerce
Certificate III - Commercial Cookery
Australian School of Commerce
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