Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rajani Mali

Biologist
Strathfield,Nsw

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Customer Service Cashier

Club Five Dock RSL
11.2021 - Current
  • Used POS system to enter orders, process payments and issue receipts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Performed cash and card to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Redeemed coupons to discount purchases.

Sanitizer

Staybright At PLC
10.2021 - 04.2022


  • Ensured frequently touched surfaces like door knobs, lift buttons, water faucets are sanitised during lunch break.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Used power scrubbing and waxing machines to scrub and polish floors.

Cook

Standard Catering Pty Ltd
03.2020 - 01.2022
  • Prepared and served various food items in fast-paced [Type] environment.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.

Hospitality Worker

Rydges Hotel
06.2021 - 10.2021
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.

Cleaner

Meriton Suites
12.2019 - 03.2020
  • Handled equipment, chemicals, and materials properly and with caution.
  • Removed trash, debris and other waste materials from premises.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Used time management and efficient cleaning methods to meet deadlines.

Retail Assistant

Raj Readymade Store
04.2012 - 06.2019
  • Developed strong rapport with customers and created positive impression of business.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained tidy and organized store environment to comply with cleanliness standards.

Primary School Teacher

New Diamond Academy
04.2018 - 04.2019
  • Assessed and improved lesson plans through implementation and experimentation.
  • Delivered audio-visual presentations on various platforms to cater to different learning styles.
  • Developed communicative relationships with students and parents to support learning.
  • Designed daily lesson plans customized to student needs.

Education

Master of Science - Conservation

Macquarie University
Sydney, NSW
07.2021

Bachelor of Science - Zoology

Tribhuvan University
Kathmandu, Nepal
06.2018

Skills

  • Cash Register Operation
  • Till Counting
  • Process Transactions
  • Customer Satisfaction
  • Coin and Currency Counting
  • Food and Beverage Experience

Languages

English
Full Professional
Nepali
Native or Bilingual
Hindi
Professional Working

Timeline

Customer Service Cashier

Club Five Dock RSL
11.2021 - Current

Sanitizer

Staybright At PLC
10.2021 - 04.2022

Hospitality Worker

Rydges Hotel
06.2021 - 10.2021

Cook

Standard Catering Pty Ltd
03.2020 - 01.2022

Cleaner

Meriton Suites
12.2019 - 03.2020

Primary School Teacher

New Diamond Academy
04.2018 - 04.2019

Retail Assistant

Raj Readymade Store
04.2012 - 06.2019

Master of Science - Conservation

Macquarie University

Bachelor of Science - Zoology

Tribhuvan University
Rajani MaliBiologist