Rajani Regmi
Registered Nurse
Mangerton,NSW
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work History
Registered Nurse
The Wollongong Hospital
Wollongong, NSW
07.2021 - Current
- Managed care from admission to discharge.
- Provided direct patient care, stabilized patients and determined next course of action.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
- Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length.
Registered Nurse
Eileen Armstrong House
Woonona, NSW
03.2020 - Current
- Attending to regular doctor visits, care conference, coordinate and liaise with pharmacists, resident and their family in order to provide maximum level of care beneficial to residents.
- Establishing therapeutic relationship with residents, care-workers, care manager and residential manager, along with the administrative staffs and allied health professionals.
- Assisting Facilities Manager in planned activities, care meetings, training and development to improve care quality in a continuous basis.
- Regularly assessing resident’s health and wellbeing, update care plans and coordinate care among all the involved parties through written and verbal communication in a professional and timely manner.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Admitting and assessing new residents, including the development of interim healthcare plans and ACFI documentation.
- Reporting incidents that may occur at the facility which may impact resident care
- Ensuring compliance with the organization's infection prevention protocol and relevant national standards.
Certified Nursing Assistant
Eileen Armstrong House
Woonona, NSW
05.2015 - 03.2021
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms and reported to the RN/Incharge on duty
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained best-in-class standards for individualized care in 60-bed unit by continuously checking in with patients and families and quickly providing care.
Customer Service Officer
Novotel Wollongong Northbeach
North Wollongong, NSW
09.2012 - 04.2014
- Resolved concerns with products or services to help with retention and drive sales.
- Established and monitored customer service standards by employing recognized and comprehensive benchmarks.
- Serving customers over the counter and over the phone
- Manual handling and working at heights as per safety protocols Attending rooms and making them available for the clients as per the hotel standard.
- Communicating and coordinating with co- workers, management and customers on a daily basis to meet company goals
- Working under pressure to meet deadlines and up to the company standards.
- Operating cash register, keeping up to date record in line with front desk management.
Customer Service Representative
Janak Education Materials LTD.
Kathmandu, Nepal
02.2003 - 09.2008
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Point of sale including cash, EFTPOS and credit card sales
- Marketing and advertisement of goods and services
- Arranging delivery for the dispatched goods and timely executing assigned tasks.
- Daily team meeting and target sales including follow up with customers regarding goods and products.
- Communicating and coordinating with co- workers, management and customers on a daily basis at various locations and branches.
Education
Bachelor's of Nursing - Nursing Midwifery
University of Wollongong
Wollongong, NSW 02.2017 - 12.2020
Diploma of Management (BSB51107) - Management
Wesley Vocational Institute
Wollongong, NSW 01.2012 - 12.2012
No Degree - HESA Accredited Immunization Program
South Adelaide
Adelaide (online Course) 08.2021 - 03.2022
No Degree - Provide First Aid (HLTAID003)
CBD College
Wollongong, NSW 02.2020 - 02.2020
No Degree - Provide Basic Emergency Life Support (HLTAID002)
CBD College
Wollongong 02.2020 - 02.2020
No Degree - Provide Cardiopulmonary Resuscitation (HLTAID001)
CBD College
Wollongong, NSW 02.2020 - 02.2020
No Degree - CERT III in Pathology Collection
Southern IML Pathology
Wollongong, NSW 02.2014 - 04.2014
No Degree - Cert III in Aged Care (CHC30212)
Applied Care Training Orgaization
Wollongong, NSW 01.2013 - 07.2013
Skills
Patient and family advocacy
undefinedTimeline
No Degree - HESA Accredited Immunization Program
South Adelaide
08.2021 - 03.2022
Registered Nurse
The Wollongong Hospital
07.2021 - Current
Registered Nurse
Eileen Armstrong House
03.2020 - Current
No Degree - Provide First Aid (HLTAID003)
CBD College
02.2020 - 02.2020
No Degree - Provide Basic Emergency Life Support (HLTAID002)
CBD College
02.2020 - 02.2020
No Degree - Provide Cardiopulmonary Resuscitation (HLTAID001)
CBD College
02.2020 - 02.2020
Bachelor's of Nursing - Nursing Midwifery
University of Wollongong
02.2017 - 12.2020
Certified Nursing Assistant
Eileen Armstrong House
05.2015 - 03.2021
No Degree - CERT III in Pathology Collection
Southern IML Pathology
02.2014 - 04.2014
No Degree - Cert III in Aged Care (CHC30212)
Applied Care Training Orgaization
01.2013 - 07.2013
Customer Service Officer
Novotel Wollongong Northbeach
09.2012 - 04.2014
Diploma of Management (BSB51107) - Management
Wesley Vocational Institute
01.2012 - 12.2012
Customer Service Representative
Janak Education Materials LTD.
02.2003 - 09.2008
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