Rajanpreet Kaur
Tarneit,VIC
Summary
Proven Aged Care Worker from NursesU, adept in behavioural management and leveraging strong verbal communication to enhance patient dignity and independence. Excelled in multitasking and technology, significantly improving patient engagement and nutritional outcomes. Ambitious and hardworking, ready to apply exceptional service and time management skills in a new role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Aged Care Worker
NursesU
05.2024 - 08.2024
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Customer Service Representative
IGA Supermarket
12.2023 - 03.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Diploma In Nursing - Nursing
Torrens University Australia
Melbourne, VICCertificate III In Individual Support - Ageing And Disability
Supreme College
Melbourne04.2024
Skills
Behavioural Management
Verbal and written communication skills
Skilled Care Provider assisting elderly, convalescents, or person with disabilities with daily living activities in home or within care facility Keep house by making beds, doing laundry, washing dishes and preparing meals Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household’s activities Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology Ready to apply knowledge and skills to any challenge
Hard worker experienced in problem-solving, service and time management Aiming to leverage my abilities to successfully fill the customer service role at your company
Certification
First Aid certification
Manual Handling
NDIS worker orientation module
NHHI
Languages
Hindi
Full Professional
English
Full Professional
Punjabi
Full Professional
Timeline
Aged Care Worker
NursesU
05.2024 - 08.2024
Customer Service Representative
IGA Supermarket
12.2023 - 03.2024
Diploma In Nursing - Nursing
Torrens University Australia
Certificate III In Individual Support - Ageing And Disability
Supreme College
Similar Profiles
Pushminder Singh SohiPushminder Singh Sohi
Concrete Mixer Driver at Barro GroupConcrete Mixer Driver at Barro Group
Jordan Thanh CruzJordan Thanh Cruz
Pick and Pack RF Scanning at Action WorkforcePick and Pack RF Scanning at Action Workforce
Khushman BrarKhushman Brar
Manager at KFCManager at KFC
Suhas PatelSuhas Patel
Cook at Guardian Childcare & EducationCook at Guardian Childcare & Education
Nyanyok MolangNyanyok Molang
Aged Care Worker, Disability Supper Worker at Calvary Health CareAged Care Worker, Disability Supper Worker at Calvary Health Care