Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rajasekhar Yaramala

Brisbane,Australia

Summary

Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

7 ELEVEN
BRISBANE, QLD
05.2020 - Current
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Customer Service Representative

IGA
Evertonhills, QLD
01.2019 - 06.2020
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Education

MBA - Business Administration

Kaplan Business School
Brisbane, QLD
11-2023

Advanced Diploma in Management - Business Management

NEWTON COLLEGE
Greenslopes, QLD
09-2021

Master of Science - Computer Engineering Technology

SRM UNIVERSITY
INDIA
06-2017

Skills

  • Retail Sales Customer Service
  • Professional Telephone Demeanor
  • Store Maintenance
  • Critical Thinking
  • Conflict Mediation

Timeline

Customer Service Representative

7 ELEVEN
05.2020 - Current

Customer Service Representative

IGA
01.2019 - 06.2020

MBA - Business Administration

Kaplan Business School

Advanced Diploma in Management - Business Management

NEWTON COLLEGE

Master of Science - Computer Engineering Technology

SRM UNIVERSITY
Rajasekhar Yaramala