Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Rajat Kumar

Rajat Kumar

Support worker
Melbourne,VIC
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield

Summary

Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.


Overview

7
7
years of professional experience
1
1
Certification

Work History

Team Leader

Woolworths
Moorabbin, VIC
01.2022 - Current
  • Mentored and guided employees to foster proper completion of assigned duties
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service
  • Built strong relationships with customers through positive attitude and attentive response
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.

Operational and Store Manager

Wot A Kebab Mentone
07.2019 - Current
  • Managed inventory control, cash control and store opening and closing procedures
  • Completed all point of sale opening and closing procedures, including counting contents of cash register
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns
  • Set, enforced and optimized internal policies to maintain responsiveness to demands
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Customer Service Representative

Wot A Kebab
07.2018 - 07.2019
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Provided primary customer support to internal and external customers
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.

Front of House Team Leader

Indian By Nature
07.2017 - 07.2019
  • Adhered to safe work practices, food safety regulations and corporate guidelines
  • Managed day-to-day FOH operations to drive quality, standards and meet customer expectations
  • Resolved guests complaints while maintaining positive customer environment
  • Performed cash handling activities, including making change, cashing out register drawers and securing nightly bank deposits.

Education

Master Of Business Administration - Finance

Deakin University

Master Of Professional Accountant - Accounting And Business Management

Southern Cross University

Bachelor Of Commerce Accounting - undefined

Delhi University

Higher Secondary - undefined

Rotary Public School Gurugram

Melbourne Certificate III In Individual Support Disability Studies - undefined

SUPREME EDUCATION & TRAINING PTY LTD

HLTAID011 Provide First Aid First Aid - undefined

SUPREME EDUCATION & TRAINING PTY LTD

Skills

Stockingundefined

Certification

HLTAID011 Provide First Aid

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Team Leader - Woolworths
01.2022 - Current
Operational and Store Manager - Wot A Kebab Mentone
07.2019 - Current
Customer Service Representative - Wot A Kebab
07.2018 - 07.2019
Front of House Team Leader - Indian By Nature
07.2017 - 07.2019
Deakin University - Master Of Business Administration, Finance
Southern Cross University - Master Of Professional Accountant, Accounting And Business Management
Delhi University - Bachelor Of Commerce Accounting,
Rotary Public School Gurugram - Higher Secondary,
SUPREME EDUCATION & TRAINING PTY LTD - Melbourne Certificate III In Individual Support Disability Studies,
SUPREME EDUCATION & TRAINING PTY LTD - HLTAID011 Provide First Aid First Aid,
Rajat KumarSupport worker