Experienced Service Engineer with a strong background in technical support, maintenance, and system optimization across both aviation security and industrial equipment sectors. Currently supporting advanced Smiths Detection technologies at Melbourne Airport, including CT scanners, checkpoint systems, and trace detection devices, ensuring compliance with strict aviation security standards and achieving >95% uptime on mission-critical equipment. Previously delivered end-to-end service solutions for industrial weighing, packaging, and automation systems across FMCG and large-scale manufacturing environments, building a solid foundation in installation, calibration, diagnostics, and stakeholder support. Recognized as a trusted escalation point for complex technical issues, with a proven ability to mentor peers, optimize service processes, and collaborate with global teams to drive continuous improvement. Adept at managing service delivery in high-pressure, compliance-driven environments and now seeking to apply this expertise in a technical leadership role.