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Rajeev Weerasiri
Chadstone,Australia
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Summary
Senior Project Manager with 20 years of experience delivering high-value IT projects across Government, Commercial, Consulting, Utilities, and Financial Services industries. Highly skilled in leading project teams, with a strong focus on achieving commercial outcomes through pragmatic delivery methodologies aligned with business strategies. A proven track record in managing both technical and functional teams to perform at their best. Exceptional analytical and technical skills, with a talent for seeing the "big picture." Accomplished communicator, adept at engaging with a diverse range of internal and external stakeholders. Holds a Master in Information Systems and an MBA, complemented by certifications in PMP, CSM, P3O, and ITIL.
Overview
31
31
years of professional experience
Work History
Senior Project Manager
Safe Transport Victoria
04.2025 - Current
- Successfully delivered Phase 1 of the Future Systems Program, enabling Victorian citizens to apply for CPV driver accreditations through a streamlined digital platform.
- Delivered the DIA Portal using Salesforce technology, providing a secure, accessible, and user-friendly digital application process.
- Implemented the Complaints & Notifiable Incidents (C&NI) platform with public portal functionality and internal case management workflows.
- Introduced innovative digital workflows and automation capabilities that improved operational efficiency and reduced reliance on manual processes.
- Established scalable and future-proof architecture using Salesforce Cloud, MuleSoft integrations, and API-driven services to support ongoing business growth and future enhancements.
- Improved integration capabilities using RESTful APIs and MuleSoft to support seamless data exchange across multiple systems.
- Enhanced reporting, workflow visibility, analytics, and case tracking capabilities across business units.
- Supported the transition from fragmented legacy processes to modern, integrated digital services.
- The Future Systems Program was a large-scale digital transformation initiative focused on modernising regulatory and customer service platform for the transport sector in Victoria. The program delivered innovative, scalable, and future-proof digital solutions designed to improve operational efficiency, regulatory oversight, and customer experience through Salesforce-based platforms, online portals, and integrated services.
- Led end-to-end delivery of Salesforce-based digital transformation program.
- Managed program governance, steering committee reporting, financial oversight, delivery roadmaps, and strategic planning across multiple workstreams.
- Managed technical delivery across Salesforce Cloud, Public Sector Solutions, Data Cloud, Marketing Cloud, React, RESTful APIs, and MuleSoft integrations.
- Drove innovation through scalable, cloud-based, and automation-focused solutions to modernise legacy business processes and support future growth.
- Ensured solution architecture, governance frameworks, and delivery approaches were future-proof, scalable, and aligned with organisational and strategic objectives.
- Coordinated cross-functional teams across Technical, Communications, Change Management, Policy, Risk & Assurance, Reporting & Insights, and Industry Engagement.
- Managed budgets, schedules, risks, issues, dependencies, procurement activities, vendor performance, and program reporting to ensure successful delivery outcomes.
- Built and managed strong relationships with senior executives, stakeholders, business units, vendors, and delivery partners while overseeing UAT, release management, deployment activities, business readiness, and transition to BAU.
Project Delivery Lead
Dept. of Energy, Environment and Climate Action
06.2021 - 04.2025
- Successfully delivered programs that enabled the Victorian public to apply for government rebates towards household electrification through simple and innovative application processes. The revamped online customer portal achieved a 90% customer satisfaction rate during the application journey, leading to a 100% increase in rebate uptake over the last three financial years.
- Integrated Customer Experience Program: Led a transformation initiative to deliver a single view of the customer experience for all Victorians interacting with one or more Solar Victoria rebate schemes.
- Zero Emissions Vehicle (ZEV) Subsidy Program: Managed the implementation of a rebate program for the purchase of electric vehicles.
- Multiple Rebates Program: Managed the development of a system that allows property owners to apply for multiple rebates, such as Solar Hot Water and Solar Panels.
- Technical Skills: Salesforce, React, RESTful APIs, MuleSoft, and OAuth 2.0 Authentication.
- Project Management Tools: Experienced with Jira, Confluence, Trello, MS Project, and Microsoft Office.
Senior Project Manager
Department of Justice and Community Safety
04.2021 - 06.2021
- Covid-19 Quarantine Victoria (CQV) Program: Successfully delivered two critical solutions that ensured the safe management of returning travelers during their quarantine period.
- Compliance & Welfare Management System (CWMS) Project: Successfully delivered two central solutions supporting the detention and welfare of overseas travelers required to quarantine at designated hotels. The CWMS system, built on Microsoft Dynamics 365 and Power Apps, hosted on Microsoft Azure, was developed in-house using Scrum Agile methodology, ensuring safe and efficient management of quarantine operations.
- Safe Workplace Application Project: Managed the development and delivery of the SafeWork app, built on the ServiceNow platform, which supported staff operations in quarantine hotels. The NowMobile App provided easy access for check-in, personal details maintenance, contact mapping, and other operational functions.
- Successfully delivered the Nurse App and Swab modules in CWMS.
- Ensured timely releases to meet operational demands during Covid-19 outbreaks.
- Implemented a mandatory contact mapping feature to maintain up-to-date contact details for outbreak management.
Senior Project Manager – Data Warehouse and Reporting Project
Department of Health and Human Services
01.2019 - 03.2021
- Managed the end-to-end delivery of the Financial Data Mart solution for the Housing Department at DHHS, integrated data from 10 legacy and cloud-based systems, implemented a data warehouse on MS Azure, and rolled out Power BI visualizations to over 100 users. This project enhanced data accessibility allowed ad-hoc reporting and significantly improved financial and operational decision-making processes across the department.
- The Department of Health and Human Services (DHHS) is a government department in Victoria. DHHS is responsible for the state's health system, public housing, human services as well as various other aspects of social policy.
- Successfully met business case success criteria with the delivered solution.
- Enabled business users to create ad hoc reports by transitioning report visualization capabilities.
- Built strong relationships with stakeholders and vendors to achieve desired business outcomes.
- Developed a scalable and flexible architecture to allow future enhancements to the Financial Data Mart.
- Assembled and led a high-performing Scrum team to deliver the project.
PMO Manager
Service Stream Ltd
05.2015 - 01.2019
- Reporting directly to the CIO within the IT business unit, I was responsible for managing the Projects Portfolio and delivering strategic IT initiatives with an annual CAPEX and OPEX budget exceeding $25M. My role encompassed overseeing various projects, including digital transformation, data analytics, COTS product implementations, system integrations, SOE upgrades, desktop rollouts, data center relocations, security enhancements, network developments, and new site commissions and relocations.
- Service Stream is an ASX-listed company that specialises in the construction, maintenance, and upgrading of Australia's essential communication, energy, and water networks. These services are provided to both copper, fiber, and wireless telecommunications networks, as well as a range of private and public energy and water entities across the country.
- Established a three-tiered project delivery and governance framework, achieving a 90% success rate in project outcomes and improving Gartner scale maturity.
- Introduced SCRUM methodology for software development projects, significantly enhancing benefits realization, end-user engagement, and client satisfaction.
- Defined the Data Analytics roadmap for the enterprise, successfully delivered a Data Analytics platform on AWS, and rolled it out to business units, enabling them to generate analytics reports using Power BI.
- Delivered the NBN Operations and Management Program on schedule, meeting all expectations from management and NBN, allowing operations to commence as planned.
- Managed the Digital Transformation Program for the Energy and Water business unit, streamlining processes from order receipt to AR and AP, which resulted in a 40% reduction in the cost per transaction.
- Implemented and rolled out an HCM system (SaaS solution), integrating it with payroll and work order management systems to efficiently manage subcontractors and ensure job compliance.
- Run the PMO to ensure that all projects adhere to ‘best-practice’ project delivery methodologies, meeting agreed scope, time, cost, and quality standards.
- Manage program and project interdependencies, balancing competing demands to ensure that project objectives are achieved.
- Prepare Business Cases, present them to the executive team, and seek funding for new initiatives.
- Contribute to corporate IT strategy and the ongoing advancement of the IT team.
- Manage risks, issues, and dependencies associated with projects, implementing strategies to mitigate risks and resolve issues effectively.
- Oversee internal stakeholder and vendor engagements, building strong and effective relationships.
- Drive the ongoing development and continuous improvement of PMO practices and standards.
- Inspire, guide, and motivate project managers, providing leadership and direction.
- Ensure that project resources are equipped with the necessary toolsets, processes, and training to deliver successful projects.
Senior Project Manager
Immersive Solutions
06.2012 - 04.2015
Project Manager
IBM Australia
04.2011 - 05.2012
Multiple Project Management, Technical, Testing and Business Analyst roles
07.1995 - 04.2011
Education
MBA - Master in Information Systems
Swinburne University of Technology
Melbourne, VIC02-2006
Skills
- End-to-End Program and Project Management: Extensive hands-on experience with delivering projects using PMBOK, Prince2, and Agile (Scrum) methodologies
- Oversight of Complex IT Programs: Manage and oversee multiple critical IT programs and projects, with responsibility for project portfolio reporting to executive management
- Implementation Expertise: Proven track record in implementing Data Analytics, Data Marts, Business Intelligence, Robotic Process Automation, e-Commerce, ERP, CRM, CMS, Test Management, and GIS solutions
- Project Management Office (PMO): Skilled in establishing Project Offices, defining delivery frameworks, ensuring project governance, and driving continuous improvement
- Organizational Change Management (OCM): Expertise in identifying OCM requirements, planning, and executing OCM strategies
- Strategic Alignment: Lead alignment of IT programs and projects to meet and support business objectives
- Executive-Level Collaboration: Experience reporting directly to CIOs and working closely with executive management teams
- Leadership: Inspire, guide, and motivate both technical and non-technical teams to achieve peak performance
Affiliations
- Professional Development Developing and Managing Successful Teams Legal and Commercial Awareness Training Fundamentals in Bid Management
- Memberships Project Management Institute (MPMI) Scrum Alliance
Interests
Traveling, Watching Rugby Union
Timeline
Senior Project Manager
Safe Transport Victoria
04.2025 - Current
Project Delivery Lead
Dept. of Energy, Environment and Climate Action
06.2021 - 04.2025
Senior Project Manager
Department of Justice and Community Safety
04.2021 - 06.2021
Senior Project Manager – Data Warehouse and Reporting Project
Department of Health and Human Services
01.2019 - 03.2021
PMO Manager
Service Stream Ltd
05.2015 - 01.2019
Senior Project Manager
Immersive Solutions
06.2012 - 04.2015
Project Manager
IBM Australia
04.2011 - 05.2012
Multiple Project Management, Technical, Testing and Business Analyst roles
07.1995 - 04.2011
MBA - Master in Information Systems
Swinburne University of Technology