Business Analyst
Softtech Multimedia Pty.Ltd
Melbourne, Victoria
05.2021 - 09.2021
- Identified errors and performed root cause analysis to determine core issues.
- Responsible for maintaining alignment of multiple Scrum teams
- Worked one-on-one with clients to understand better business requirements.
- Using Power BI service and power BI desktop and some ticketing tools like Jira and Asana .
- Gathered and documented requirements for projects.
- Worked with IT team members on systems automation and advancement initiatives.
- Designed Excel spreadsheet to estimate costs of future custom projects for clients.
- Run Agile methodologies such as Scrum, Kanban .
- Used both qualitative and quantitative analysis techniques frequently.support and guide businesses in improving processes, products, services and software through data analysis