Rajesh Lamichhane
Lidcombe,NSW
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure a Site Manager position. Ready to help the team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Assistant Site Manager
Global Hospitality Solution
06.2023 - 12.2023
- Assist the Site Manager in overseeing the day-to-day operations of the housekeeping department
- Ensure that housekeeping staff are working efficiently and that rooms are cleaned to a high standard
- Manage staff and resources, including scheduling and training of housekeeping staff
- Respond promptly to guest requests and ensure a high level of guest satisfaction
- Assist in maintaining cleaning standards and procedures, including health and safety protocols
- Monitor inventory levels and ensure adequate supplies are available
- Develop and maintain positive relationships with guests and other departments
- Conduct performance evaluations and provide feedback to housekeeping staff
- Assist in managing budgets and controlling costs
- Perform other duties as assigned by the Site Manager
Housekeeping Supervisor
Global Hospitality Solution
07.2020 - 03.2023
- Oversee day-to-day housekeeping operations
- Ensure high levels of guest satisfaction by maintaining clean and well-presented rooms and attending to guest requests promptly
- Maintain cleaning standards and procedures, including health and safety protocols
- Develop strong management and leadership skills
- Commitment to maintaining high standards of guest satisfaction
- Completed schedules, shift reports and other business documentations like daily handovers.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Conducted regular room inspections to verify compliance with housekeeping standards.
Education
Bachelors in Networking - Information Technology
TAFE NSW
Meadowbank, NSW07.2023
Skills
- Strong leadership skills to manage and motivate housekeeping staff
- Effective communication skills to convey information clearly and provide feedback
- Keen attention to detail to ensure high standards of cleanliness and prompt attention to guest requests
- Excellent time management skills to prioritize tasks and manage staff efficiently
- Problem-solving skills to identify issues and implement solutions quickly and effectively
- Strong customer service skills to anticipate guest needs and exceed expectations
- Basic understanding of budgeting and financial management to ensure cost-effective operations
References
Parbati Rana Magar
Site Manager
Pullman Sydney Airport
Global Hospitality Solutions
Phone: +61423817798
Aabhash Rai
Business Operation Manager
Global Hospitality Solutions
+61452570241
Timeline
Assistant Site Manager
Global Hospitality Solution
06.2023 - 12.2023
Housekeeping Supervisor
Global Hospitality Solution
07.2020 - 03.2023
Bachelors in Networking - Information Technology
TAFE NSW
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