Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rajesh Pudasaini

WARRANE,TAS

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Care Worker

Baptist Care Kintyre Lodge
10.2022 - 09.2023
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Remained alert to problems or health issues of clients and competently responded.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Scheduled and accompanied clients to medical appointments.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Monitored and assisted residents through individual service plans.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Crew Member

McDonald's
02.2021 - 02.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.

Front Desk Receptionist

Seasons Harbour Plaza
09.2017 - 03.2020
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.

Education

Master of Accounting - Accounting

Kaplan Business School
Sydney, NSW
06.2019

BBA - Banking And Financial Support Services

College of Applied Business
Kathmandu, Nepal
12.2015

Skills

  • Cash Handling
  • Time Management
  • Stocking and Replenishing
  • Valid Driver's License
  • Product Promotion
  • Greeting Customer
  • Mail Handling
  • Business Administration
  • Verbal and Written Communication
  • Team Collaboration

Timeline

Care Worker

Baptist Care Kintyre Lodge
10.2022 - 09.2023

Crew Member

McDonald's
02.2021 - 02.2023

Front Desk Receptionist

Seasons Harbour Plaza
09.2017 - 03.2020

Master of Accounting - Accounting

Kaplan Business School

BBA - Banking And Financial Support Services

College of Applied Business

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Rajesh Pudasaini