Rajesh Radhakrishnan
Toongabbie,Australia
Summary
Proven business and digital transformation leader with a track record of delivering large-scale programs and enterprise-wide transformations for Citibank, HSBC, CBA and Optus with 20+ years in IT, specializing in Banking, Telecommunications, and Music Royalty Payments. Expert in digital transformations, regulatory compliance, and process optimization. Skilled in project governance, budget forecasting, risk management, and metrics tracking. UiPath Certified Technical Business Analyst with RPA expertise. Lead Manager of the BA Practice, establishing best practices and mentoring analysts. Drives strategic direction, continuous improvement, and innovation. Core competencies include leadership, strategic planning, and operational excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
PROJECT MANAGER / LEAD BA PRACTICE / SCRUM MASTER
APRA AMCOS
SYDNEY, NSW
07.2019 - Current
- Portfolio Board Updates: Provide regular, transparent updates to ensure alignment with strategic objectives.
- Budget Management: Oversee budget forecasting, and expenditure tracking for financial efficiency.
- Resourcing and Financials: Manage resource allocation and financial planning for project delivery.
- Reporting and Metrics: Develop and maintain frameworks and metrics to track project progress.
- Generated detailed reports for Steering Committee to maintain cohesive organizational strategies.
- BAU Data Refresh: Oversee seamless business-as-usual data refresh processes.
- Spearheaded development and deployment of business workflows.
- Process Diagrams and Workflows: Develop clear diagrams and data workflow models for efficiency.
- Business Process Review: Conduct reviews to identify and mitigate risks.
- Backlog Refinement and Discovery Sessions: Facilitate sessions to gather insights and develop user stories.
- Feature Identification and MVP Definition: Collaborate with Product Owners to define the Minimum Viable Product.
- Efficiency Enhancement: Identify opportunities to improve efficiency, and drive performance.
- Managed multiple projects with competing deadlines simultaneously.
- Focused on project monitoring and management by developing forecasts and tracking expenses.
SENIOR CONSULTANT / LEAD TECH BA
DWS
NORTH SYDNEY, NSW
04.2019 - 07.2019
- Conceptualize the Scope of Work: Prepare and present proposals for Thales, NSW PF, UBT, and WaterNSW.
- RPA Business Analysis: Perform business analysis for Robotic Process Automation (RPA), with a focus on standardization and optimization for Enterprise Services at Thales.
- Process Mapping and Design: Determine the TO-BE process, and design end-to-end process mapping for the staff off-boarding RPA solution.
- Proof of Concepts (PoC): Demonstrate and collaborate on Proof of Concepts for Extraction, Transformation, and Loading (ETL) projects.
- JIRA Workflows: Design JIRA workflows for data extraction from source systems to the Data Warehouse (DWH) using the JIRA API.
- Performed cost and benefit analysis on proposed solutions to determine effectiveness.
- Provided strategic guidance to clients on best practices for business operations.
Senior Automation BA / Business Test Manager
OPTUS
MACQUARIE PARK, NSW
04.2017 - 03.2019
- RPA Business Processes: Map, analyze, deep dive, define the as-is and to-be states, design, re-design, implement, and review RPA business processes.
- Process Identification: Identify the AS-IS processes, and determine the TO-BE processes and create user stories.
- Workflow and PDD Design: Design the workflow and Process Design Document (PDD) to align with RPA technology (UiPath).
- Scrum and Agile Advocacy: Advocate Scrum principles and complement the Agile culture.
- Cost Reduction Strategies: Propose strategies to reduce costs, improve turnaround time, and eliminate errors and redundancies.
- Time-Motion Study and Cost Analysis: Perform time-motion studies and cost analysis on the EO process automation.
Senior Analyst - Investment Banking
COMMSEC, COMMONWEALTH BANK OF AUSTRALIA
SYDNEY, NSW
12.2012 - 03.2017
- Functional Testing: Conducted progression and regression testing for CommSec Trading and Engineering sprint deliverables.
- EPICS and Business Requirements: Created EPICS and documented business requirements for transformation, migration, regulatory, and compliance initiatives.
- User Stories and Gherkin Scripts: Developed user stories and Gherkin scripts for the TradingOne project with 'Definitions of Done.'
- Business Process Analysis: Mapped current (AS-IS) and designed future (TO-BE) business processes.
Multivariate Testing: Conducted multivariate testing on wireframes for CommSec IRESS (online and digital). - Data Analysis: Analyzed CHESS reports for margin lending transaction processing.
- Data Mapping: Performed data analysis and mapping for CommSec Trading accounts.
PROJECT MANAGER
POLARIS SOFTWARE PTY LTD
SYDNEY, NSW
12.2011 - 08.2015
- Lean and Six Sigma Practices: Utilized Lean and Six Sigma methodologies to analyze workflows, reduce cycle times, and eliminate waste, enhancing overall efficiency.
- Project Planning and Resource Management: Expertly planned project resources, assembled and led project teams, managed budgets, and ensured effective time management.
- Risk Management and Progress Monitoring: Implemented robust risk management strategies, monitored project progress, and maintained comprehensive reporting and documentation.
- Project Plans and Schedules: Created and managed detailed project plans for Citi Treasury deliverables, defining project schedules to ensure timely completion.
- Risk Tracking Process: Proposed and managed a risk tracking process to proactively identify and mitigate potential issues.
- Stakeholder and Customer Engagement: Fostered strong partnerships with customers, stakeholders, and sponsors, maintaining a 'customer-first' mindset to ensure satisfaction and project success.
CONSULTANT/SENIOR PROJECT LEAD
CITICORP, HSBC - POLARIS FINANCIAL TECHNOLOGY
CHENNAI, TAMILNADU
01.2006 - 11.2011
- Analyzed the business requirements for the Citi Treasury interactive application for FX instruments: spot, forward, swap, and options.
- Analyzed the business functionality for FX and MM trades in the eDealer platform (Front Office and Middle Office).
- Championed the floating functionality in the dynamic Trading Blotter after transactions in CitiTreasury applications.
- Involved in the OPSCO transaction implementation (analysis, testing) using Murex and Calypso at HSBC.
- Performed UAT and BVT for FX Options, MM Loan, and Depo trades.
Education
BACHELOR OF ENGINEERING IN COMPUTER SCIENCE
ANNAMALAI UNIVERSITY
INDIA05-2002
Skills
- Program and Project Management
- Business Analysis and Agile Methodologies
- Process Automation and RPA (UiPath Certified)
- Budget Forecasting and Financial Oversight
- Risk Management & Compliance Initiatives
- Digital Transformation and Cloud-Based Solutions
- Vendor Management and Global Delivery Models
- Strategic Roadmaps and Business Process Optimization
- Stakeholder Engagement and Governance
IT SKILL MATRIX
- Methodology: Agile (Scrum), Waterfall
- RPA Technology: UiPath
- BDD Tools: Cucumber, Gherkin
- RDBMS: Sybase, SQL Server 2012, Oracle, Aurora PostgreSQL
- Microsoft: Microsoft 365, D365
- Query Language: SQL via WinSQL and Sybase Central
- Middleware: Oracle Fusion Middleware 11g, Webforms
- Tools: SmartBear SOAPUI, Postman (REST API), Jira Cloud
- Front-Office Trading Platform: MUREX, IRESS, eDealer, Calypso
- Application Model: Business Object (B-O)
- Stock Exchange: ASX and Chi-X
- Cloud Platforms: AWS
- Data Warehousing: Snowflake, Athena
- Analytics: Google Analytics
- AI Agents
Accomplishments
- Keynote Speaker and Guest Lecturer - Western Sydney University
- Volunteered in Telethon - Rotary International
- Assessment and Evaluation Panel, Software Projects presentation - Western Sydney University
Certification
- DIPLOMA IN RPA IMPLEMENTATION METHODOLOGY
- DIPLOMA IN UiPATH SECURITY
- DIPLOMA IN AUTOMATION BUSINESS ANALYSIS
- TRAINING - UiPATH RPA IMPLEMENTATION TRAINING
- TRAINING - RPA AWARENESS
- Trysql - LEVEL 3 COMPETENCY
- CERTIFIED SCRUM MASTER - SCRUM ALLIANCE
Languages
English
Full Professional
Tamil
Professional
References
References available upon request.
Timeline
PROJECT MANAGER / LEAD BA PRACTICE / SCRUM MASTER
APRA AMCOS
07.2019 - Current
SENIOR CONSULTANT / LEAD TECH BA
DWS
04.2019 - 07.2019
Senior Automation BA / Business Test Manager
OPTUS
04.2017 - 03.2019
Senior Analyst - Investment Banking
COMMSEC, COMMONWEALTH BANK OF AUSTRALIA
12.2012 - 03.2017
PROJECT MANAGER
POLARIS SOFTWARE PTY LTD
12.2011 - 08.2015
CONSULTANT/SENIOR PROJECT LEAD
CITICORP, HSBC - POLARIS FINANCIAL TECHNOLOGY
01.2006 - 11.2011
BACHELOR OF ENGINEERING IN COMPUTER SCIENCE
ANNAMALAI UNIVERSITY
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