Rajesh TT
Kochi,Kerala
Summary
Self- motivated and cheerful Field Service Engineer with 7+ years of experience in servicing of radiotherapy equipment such as Medical Linear Accelerator, Cobalt 60 machine and RT-simulator. As a Field Service Engineer, focused on customer and able to perform all mechanical and electronics repair on Linear accelerator and activity includes planned maintenance, emergency break down calls, corrective maintenance and upgrade works, courtesy calls to local customers, telephone and remote desktop support either from office or from a remote location.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Engineer
Elekta Medical Systems India Pvt Ltd
10.2021 - Current
- As a Field Service Engineer, focused on customer and performing all mechanical and electronics repair on Medical Linear Accelerator and activity includes real-time monitoring of system parameters using IntelliMax software, proactive maintenance, planned maintenance, emergency break down calls, corrective maintenance and upgrade works, courtesy calls to local customers, telephone and remote desktop support either from office or from a remote location.
- Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
- Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Boosted service quality by continually updating technical knowledge and staying current with industry trends.
- Expedited repair times through accurate diagnosis of complex malfunctions, utilizing specialized diagnostic tools.
- Maximized equipment reliability by recommending upgrades or replacements when necessary, based on performance evaluations.
- Ensured compliance with safety regulations during installations and repairs, prioritizing a safe work environment at all times.
- Developed strong relationships with vendors, negotiating favorable terms for equipment purchases and service contracts.
Senior Service Engineer
Panacea Medical Technologies Pvt Ltd
08.2015 - 09.2021
- Installation and servicing of radiotherapy equipment such as Cobalt 60, RT-Simulator
- Perform all mechanical and electronics repair on Cobalt 60 radiotherapy machine and RT-simulator and activity includes planned maintenance, emergency break down calls, corrective maintenance and upgrade works.
- Streamlined service processes for improved efficiency and reduced downtime in critical systems.
- Achieved customer satisfaction with timely resolution of technical issues and clear communication.
- Collaborated with cross-functional teams to ensure seamless integration of new technologies into existing systems.
- Led training sessions for junior engineers, boosting their skills development and overall productivity.
- Optimized maintenance schedules, resulting in increased equipment reliability and reduced service costs.
- Introduced innovative troubleshooting techniques, enhancing the team''s ability to resolve complex problems quickly.
- Implemented preventative maintenance programs, reducing system failures and extending equipment life.
- Assisted sales team with product demonstrations and technical support, contributing to increased revenue opportunities.
Education
Diploma in Electronics - Electronics
Nettur Technical Training Foundation
Bengaluru06.2015
Skills
- Ability to Multitask
- Fast Learner
- Computer Skills
- Customer Service
- Microsoft Office
- Ability to Work in a Team
- Communication Skills
references
Aneesh Nair, Elekta Medical Systems India Pvt Ltd, +91 9995099099, Aneesh.Kumar@elekta.com
personal information
- Place of Birth: Pulpally
- Passport Number: T1258358
- Date of Birth: 05/07/94
- Nationality: Indian
Certification
Linac Solutions Engineer 1
Elekta Ltd 11-Nov-2022
Training cum Certification course on Radiation Safety in the Servicing of Radiotherapy Equipment(Government of India Bhabha Atomic Research Centre)
Languages
English
Malayalam
Timeline
Service Engineer
Elekta Medical Systems India Pvt Ltd
10.2021 - Current
Senior Service Engineer
Panacea Medical Technologies Pvt Ltd
08.2015 - 09.2021
Diploma in Electronics - Electronics
Nettur Technical Training Foundation
Linac Solutions Engineer 1
Elekta Ltd 11-Nov-2022
Training cum Certification course on Radiation Safety in the Servicing of Radiotherapy Equipment(Government of India Bhabha Atomic Research Centre)
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