I would like to associate myself with a progressive organization that gives me an opportunity to seek a challenging career and be a part of dynamic team that works for the growth of organization.
IT experience in Development, QA, SAP Security, Application Support Analyst and Systems administration.
Around 4 years’ experience with IBM Middleware Technologies, B2B Sterling Integrator and Open Text File transfer services.
Maintained and monitoring a highly complex Enterprise Application Integration Environment with MQ Queue manager, Integration nodes (IIB messages brokers) in Production and non-Production environments.
Installed and upgraded latest versions of Patch and version upgrades for Websphere MQ, IIB Message Broker fix packs and major version Upgrade on IBM Sterling Integrator across all environments.
Involved in Product Deployment and weekly On Call rotations.
Provides direction and leadership with strong interpersonal and team building skills.
Strong Problem Analysis & Resolution skills and ability to work in Multi-Platform Environments like Windows, AIX, UNIX & Solaris.
Extensively worked on Web, Client-Server, Reporting, Billing, Customer Support and Network applications.
Excellent Team Member with good Communication and Interpersonal skills.
Client-oriented Application Support Specialist with career spent identifying root causes for issues and finding appropriate solutions to alleviate concerns. Talented leader considered integral aspect of highly capable teams.
Flexible hard worker ready to learn and contribute to team success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Integration Specialist
Reserve Bank of Australia
Sydney
09.2021 - Current
Developed and implemented integration strategies between multiple systems.
Conducted research on the latest technologies and tools available for system integration.
Collaborated with stakeholders to ensure successful implementation of integration projects.
Configured, tested, deployed, and monitored enterprise-level integrations between disparate systems.
Maintained accurate documentation regarding all aspects of the integration process.
Provided technical support to users as needed during the integration process.
Created custom scripts to automate various tasks related to system integrations.
Optimized processes by identifying opportunities for automation using scripting languages such as Powershell.
Implemented security measures to protect sensitive information while integrating multiple systems.
Performed quality assurance testing prior to deployment of integrated systems.
Installed and configured IBM hardware, software, and network components.
Monitored system performance and identified potential issues with IBM systems.
Performed regular maintenance tasks on IBM systems to ensure optimal performance.
Enterprise Integration Support Analyst
Harvey Norman
Sydney
12.2017 - 08.2021
Support critical applications which run on Middleware Infrastructure as part of IT Operations team.
End to End support of IBM WebSphere Message Broker and Message Queue Applications.
Maintain and Upgrade IBM IIB, IBM MQ, and IBM Sterling Integrator versions.
Complete end to end support of the application in production including deployment, monitoring, raising production bugs and maintenance.
Infrastructure and Application Automation using PHP and other DevOPS tools.
Working on file transfers using various protocols like AS2, HTTPS, FTPS, SFTP, Connect:Direct and PGP Encryption/Decryption.
Monitoring the file transfers and resolving the Incidents raised for any Application flow or tasks.
Conducting in-depth analysis to find out root causes of the incidents reported by internal and external clients while examine the servers using Linux expertise.
Monitoring real-time operation systems to identify issues proactively.
Involving in diagnosing network and Integration related issues.
Following up incidents and service requests using the issue tracking portals (JIRA).
Involving in incident management and service fulfillment procedures aligned with ITIL.
Test Lead
Harvey Norman
Sydney
08.2012 - 12.2017
Participate in Project reviews of requirements, system architecture and detailed design documents.
Audited Business & functional necessity documents and recognizes test scenarios.
Creation of test systems is managed on continual basis.
Extensively worked on Integration testing between Source and Destination Systems through Enterprise Integration layer.
End-to-end testing of applications using industry standard testing techniques as suited to test the system under test.
Communication of the Test results including test Summary reports to management.
Manage the Work Request and Defect workflow within assigned projects.
Mentor and priorities team activities and provide a point of escalation.
Test Lead
Community Engine (Noise Birds)
Sydney
12.2010 - 07.2012
Responsible for Total Testing of the Websites / Web Applications.
Audited Business & functional necessity documents and recognizes test scenarios.
Improve software quality, meet customer expectations and reduce defects by supporting proven software quality practices and implementing practical and effective process improvement methods.
Broadly done manual testing, constraints verification testing, and the functional testing.
Analyzed business requirements and technical specifications for validation of application.
Testing Websites on Apple and Android devices.
Checked software programs for usability, functionality and design issues.
Developing Test Plans and Review of the test cases written for unit and integration level.
Documenting a detailed, tailored Test Organizational Plan, including strategy, resource requirements, risks, contingencies and schedule.
Involved in the Test Case walkthrough, assessment meetings, Audit meetings and got an initiative to reach Testing goals
Involved in Functional, Load, SIT, Regression, Maintenance, Compatibility, Release, UAT and GUI Testing on Agile Methodology.
Involved in database validation to determine successful transaction of test data from the application by establishing database connectivity through SQL commands.
Involved in Bug tracking and reporting with Defect Manger in TFS, JIRA.
Involved in Testing estimation and weekly status update to Project Manager.
QA Lead, Senior Application Support Engineer
NEUSTAR Inc, VA
, USA
03.2008 - 08.2010
Defined and ensured testing specifications conformed to business and system requirement documents.
Verification and Validation of Financial Reports generated through application.
Co-coordinating with Test team on Defects detected in Pre-prod and Production Environment.
Execution of test cases in Pre-production environment and smoke and Functional testing in Production Environment.
Performed Performance, Integration, SIT, Functional, Backend, Load balance and GUI Testing.
Responsible for performance testing and functional decomposition of web-based (SOA) and legacy systems architecture.
Utilized Quality Center for tracking requirements and communicating them to the team during the test Process and integrated this capability with e-mail, ensuring that all the communication about a Requirement is in a single location.
Performed Functional testing, Performance testing, Integration, regression, stress, and Roll back testing for Oracle 9i to 10g upgrade.
Perform Upgrade/Patch/Release on UltraDNS Applications.
Remote distributed Application deployment and management on Linux and Centos servers.
Tier-2 Ticket support through Siebel and Jira Ticketing Systems.
Writing DB/Apps Monitoring scripts and schedule as per requirements.
Writing tools for automation, this includes Ad-Hoc requests for management reports.
Monitoring health of Application for any critical issues and perform appropriate actions.
Participation in P1, P2 and Working Bridges to diagnose and solve the customer problems.
Mentoring offshore team members.
QA Lead
AT&T, SBC
, USA
11.2006 - 12.2007
Responsible for Total Testing of the Product.
Plan and perform effective software testing through a combination of familiar structured test techniques, rapid test practices and test automation where beneficial.
Review Business Requirements Document (BRD), Project Definition Document (PDD), Statement of Work (SOW) and Supplier management Plan (SMP).
Involved in preparation of Test Plan, Test Methodology and Test Cases as per Functional and Business requirement for Functional, Integration, Performance and Regression Test Specification.
Co-ordinating with Delivery Team regarding setting test scope and test activities.
Involved in database validation to determine successful transaction of test data from the application by establishing database connectivity through SQL commands.
Performed Testing Financial data in Business objects reports.
Verified WEB objects such as frames, tables, cells, links, images, text and checked differences in the standard properties of each page.
Participated in proof of concept for SOAPscope test tool. This included driving vendor development of a Service Oriented Architecture (SOA) testing components.
Performed Security testing for unauthorized access to WEB application.
Performed Internet and Intranet testing to test WEB application behavior.
Testing the existing application and Reports for a newly Upgraded database from Oracle 8 to oracle 9.
Responsible for Verifying Acceptance test results and recommending acceptance.
Responsible for establishing consistent testing practices using standard tools across multiple projects while adhering to AT&T Testing processes.
Involved in weekly status update with the Manager and project leader.
Successfully worked with people within and across organizational boundaries to build agreements, guidelines, and standards in order to resolve issues and create consistent practices.
QA Lead
OurGroupsOnline, TX - USA
, USA
07.2006 - 10.2006
Responsible for Total Testing of the Application.
Mentor the team of 2 members for functional, integration, and system testing.
Improve software quality, meet customer expectations and reduce defects by supporting proven software quality practices and implementing practical and effective process improvement methods.
Identified and deployed process improvements and standards for key practices in requirements management, metrics management, software engineering, testing and release management for standard Windows Desktop and Server platform engineering.
Designed and maintained several engineering standards documents for application packaging teams.
Analyzed business requirements and technical specifications for validation of application.
Developing Test Plans and Review of the test cases written for unit and integration level.
Documenting a detailed, tailored QA Organizational Plan, including strategy, resource requirements, risks, contingencies and schedule.
Involved in Functional, Integration, Regression, User Acceptance and GUI Testing.
Perform all types of testing of a hosted (PHP) enterprise B2B data quality application.
Involved in Bug tracking and reporting with Defect Manger in TestDirector.
Testing the Backend with SQL manipulations on database for data validation.
Worked closely with developers in reproducing bugs reported by Testers.
Involved in weekly status update with Project Manager.
Interacted with offshore developers and members of team to discuss and resolve defects and their priorities.
Team Lead, Deployment and Support Engineer
MYCOM North America Inc., MYCOM U.K
U.K
08.2004 - 05.2006
Responsible for coordinating the overall testing efforts for multiple concurrent projects.
Coordinate with Manager regarding +/- % cost estimation for APAC testing activities and Resource planning.
Effectively Co-ordinate with software development teams while improving development and testing processes to efficiently deliver products and services which meet customer expectations.
Designed and developed Test Plans, Test Scenarios, Test procedures and Test Cases based on requirements.
Leading functional, integration, and system testing team members.
Implemented Browser compatibility testing with different web browsers for viewing scheduled Graphs and Reports.
Mentor offshore team.
Implemented iterative testing using agile methodologies for each Build and Patch.
Supervising, Resource planning of offshore team, Planning of Test strategies.
Involved in the weekly status and defect reporting to Release Manager and project leader.
Documented defects and collaborate with development and Project managers to see defects through to resolution.
Deployed successfully NIMS Software, GSM (Global System for Mobile Communications) and WNMS (Wireless Network Management System) versions for MYCOM global partner NORTEL in various countries.
Performed User Acceptance testing (UAT) with customers.
Interaction with customers for Signoff and UAT forms after every successful deployment.
Software Developer/ System Administrator
Sheet System. MCN Malaysia & Thailand
09.1999 - 07.2004
Developed Resource Management System.
Developed Time Sheet System.
Developed Employee management Systems
Set up user accounts, permissions and passwords and defined network policies and procedures.
Managed network-related projects from concept to implementation.
Managed day-to-day storage equipment administration to promote optimal system asset application.
Software Developer
HCL Technologies
, India
12.1998 - 05.1999
Conducted full life-cycle software development in multiple software environments.
Documented technical specifications and project testing methods for future reference and other assignments.
Recommended and executed plans to improve development tools and processes.
Contributed back-end development experience and collaborated on multiple APIs crucial to functionality.
Drafted detailed design objectives and developed architectural and system design documents.
Education
B.Com - Bachelor of Commerce -
Osmania University
GNIIT -
National Institute of Information technology
Skills
Technical background
Team management
Problem resolution
Best practices and standards
Quality processes
Mastery of quality processes
Friendly, positive attitude
Certification
SCRUM MASTER from International Scrum Institute
IBM Training on IIB Administrator
IBM Training on MQ Administrator
ISEB Intermediate Certificate in Software Testing
Certified in Software Testing from Brain bench.
Certified in Visual Basic 2008 from Brain bench.
Certified in UNIX Programming (General) from Brain bench.
Full Time Armed Guard (Senior Security Officer) at Reserve Bank of AustraliaFull Time Armed Guard (Senior Security Officer) at Reserve Bank of Australia
Acting Senior Armed Security Officer at MSS Security, Nation Banknote Site Reserve Bank of Australia / Note Printing AustraliaActing Senior Armed Security Officer at MSS Security, Nation Banknote Site Reserve Bank of Australia / Note Printing Australia