Vikas Shiva

• Partnered with stakeholders to define and manage features, user stories, and detailed requirements, ensuring alignment with business goals.
• Conducted workshops with SMEs and stakeholders to perform comprehensive discovery sessions and gap analyses on "As-Is" and "To-Be" states.
• Collaborated with architects, solution designers, and developers to align business requirements with robust technical solutions.
• Created and managed a backlog of high-quality user stories and acceptance criteria encompassing functional, non-functional, and technical requirements, including business rules, data mapping, and transformations.
• Identified, documented, and communicated risks, assumptions, issues, and decisions (RAIDs) to all stakeholders effectively.
• Supported the planning and execution of Integration and User Acceptance Testing (UAT) for new features and system changes.
• Coordinated with Release Train Engineers, Release Managers, and Service Owners to plan and deliver solutions in line with business requirements.
• Facilitated Agile ceremonies, including daily stand-ups, sprint planning, backlog refinement, showcases, and retrospectives for multiple squads.
• Participated in Scrum of Scrums to monitor squad delivery and performance, reporting progress to the Technology Domain Owner and stakeholders.
• Collaborated closely with Scrum Masters to manage dependencies and mitigate risks and issues across teams.
• Oversaw the intake of front-door requests and ensured timely estimation and prioritization for change requests.
• Led and mentored a team of Senior Business Analysts, enhancing their understanding of the application landscape, elicitation techniques, user story documentation, and ensuring the timely delivery of quality work.

Key Achievement:

• Awarded the Great Employee Moments (GEM) Award for outstanding contributions to the Business & Wealth domain in 2H24.

• Facilitated workshops with business SMEs and stakeholders to capture and document requirements for the implementation of a new Core Banking System.
• Analysed Standard Operating Procedures (SOPs) to assess and document "As-Is" processes and workflows.
• Conducted a comprehensive gap analysis comparing Temenos Transact capabilities against business requirements.
• Reviewed business requirements and gap analysis findings with SMEs and stakeholders to ensure alignment and clarity.

• Led workshops with SMEs and business stakeholders to conduct deep discovery and gap analysis of "As-Is" and "To-Be" states.
• Documented high-quality requirements, user stories, and acceptance criteria, covering functional, non-functional, and technical aspects, including business rules, data mapping, and transformations.
• Collaborated with architects and solution designers to create customer-focused solutions aligned with business needs.
• Identified and communicated risks, assumptions, issues, and decisions (RAIDs) to all stakeholders.
• Supported the planning and execution of Integration and User Acceptance Testing (UAT) for new features and system changes.
• Facilitated Agile ceremonies, including requirement walkthroughs, sprint planning, daily stand-ups, sprint demonstrations, and retrospectives.
• Led and mentored a team of Senior Business Analysts, ensuring effective requirement elicitation, documentation, and timely delivery of work.
• Acted as Scrum Master, managing scrum teams and ensuring alignment with Agile principles.

Key Achievements:

• Awarded the Westpac Great Employee Moments (GEM) Award for ethical leadership (Aug 2021).
• Recognized as Most Valuable Player by Infosys Rewards and Recognitions (Aug 2021).
• Earned the Infosys Rise – Domain Maestro title (Jun 2021).
• Received the Westpac Super Tech Award for excellence in technology (Q4 2017).

• Collaborated with business stakeholders and SMEs to understand and document 'As-Is' process diagrams and business requirements.
• Documented detailed user stories and acceptance criteria, ensuring clarity and alignment with business needs.
• Worked closely with the Product Owner to gain approvals on user stories, and maintain alignment throughout the development process.
• Prioritized and managed the product backlog in collaboration with the Product Owner, ensuring the timely delivery of key features.
• Refined and estimated user stories with technology and testing teams to ensure proper scope and effort estimation.
• Facilitated Agile ceremonies, including daily scrum stand-ups, sprint showcases, and sprint retrospectives, fostering team collaboration and continuous improvement.

• Led a team of test analysts responsible for testing functional and non-functional changes to loan origination applications.
• Collaborated with architects, solution designers, and technology teams to document comprehensive test plans and strategies.
• Coordinated efforts with functional and security testing teams across multiple downstream applications to ensure thorough and timely test coverage.
• Managed test environments and test data requirements, working closely with geographically distributed teams to resolve blockers and issues efficiently.
• Conducted daily defect triage meetings, and prepared status reports for stakeholders to ensure effective communication and issue resolution.

• Led a team of business analysts managing enhancements and changes to the home loan origination engine.
• Analyzed impacted systems and documented Functional Requirement Documents (FRDs) to capture business and technical needs.
• Presented FRDs to a broader stakeholder group to seek approvals, and ensure alignment with business goals.
• Collaborated with development and testing teams to ensure system changes were delivered in line with requirements.
• Delegated tasks to team members, assessed workload distribution, and ensured timely delivery of project milestones within defined parameters.