Rajeswari Kolla
Sydney,NSW
Summary
Highly organized and efficient administrative professional with experience handling daily office tasks, managing schedules, and supporting team operations. Proficient in Microsoft Office, data entry, and document management. Strong communication and multitasking skills, focusing on keeping things running smoothly and providing excellent support. Ready to contribute to a fast-paced team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Salesforce Administrator
Blaze Your Trail
Melbourne, Victoria
08.2024 - Current
- Developed and maintained Salesforce security, including user roles, profiles, sharing rules, and assignment rules.
- Configured custom objects, fields, formulas, page layouts, record types, validation rules and workflow rules.
- Performed troubleshooting on existing applications within the Salesforce platform.
- Developed custom VisualForce pages for customer-facing portals.
Office Administrator
Whiteboard Solutions
Sydney, New South Wales
01.2022 - 08.2023
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Maintained customer confidence and protected operations by keeping information confidential.
- Processed invoices on a timely basis according to established procedures.
- Scheduled appointments for senior management team members using Outlook calendar system.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Created PowerPoint presentations for internal use or external clients when required.
- Coordinated and directed organization's financial and budget activities to fund operations, maximize investments and increase efficiency.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
School Administrator
Chitanya School
Hyderabad, India
01.2013 - 02.2017
- Developed and implemented school policies and procedures.
- Created and maintained student databases, records, and files.
- Monitored student attendance records and reported any discrepancies to appropriate staff members.
- Facilitated communication between administrators, teachers, parents, and students.
- Maintained accurate financial records related to school expenditures.
Education
Bachelor of Science - Information Technology
Sri Padmavathi Mahila University
India03-2011
Skills
- Microsoft Office Suite (Excel, Word, Outlook)
- Data Management
- Report and Dashboard Creation
- Workflow Automation
- Customer Support and Service Tools (Web to Case, Email to Case)
- JIRA
- Xero
- Raisely
- Salesforce Administration
Certification
- Salesforce certified Administrator
- Store connect Administration
Timeline
Salesforce Administrator
Blaze Your Trail
08.2024 - Current
Office Administrator
Whiteboard Solutions
01.2022 - 08.2023
School Administrator
Chitanya School
01.2013 - 02.2017
- Salesforce certified Administrator
- Store connect Administration
Bachelor of Science - Information Technology
Sri Padmavathi Mahila University
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