To build a career in the industry that will allow me to pursue my passion for customer service and make a positive contribution to the industry. My goal is to develop my career through ongoing challenges and experiences.
Overview
3
3
years of post-secondary education
5
5
years of professional experience
Work History
Seasonal Tax Consultant
H&R block
07.2020 - 10.2020
Working with clients to prepare their tax returns.
Gathering information needed for their tax return.
Completing, lodging or checking over their tax return.
Calculating how much tax they might need to pay.
Explaining a client's options to ensure they don't overpay tax.
Negotiating with the Australian Taxation Office (ATO) on your client's behalf.
Helping them understand the tax laws and regulations that are relevant to their situation.
Senior Tutor and Manager
Emdad
05.2016 - 03.2020
Overseeing the day-to-day operation of the training centre.
Creating teaching material for students.
Teaching students.
Handling students’ complaints and requests.
Being responsible for quality service.
Liaising with other tutors.
Taking queries for new enrolments.
Enrolling new students and inducting them.
Handling cash and sending final reports to head office in.
Sales Representative
Bath & Tile Nz Ltd
Auckland, New Zealand
04.2012 - 01.2013
Responsibilities:.
Customer Service Face to Face.
Cash Handling.
Preparing invoices using MYOB.
Stock entering Using MS Excel.
Maintaining staff member’s work record and send to payroll.
Processing Orders.
Handling Customer Complaints.
Maintaining account customers database.
Following up with customers for payments Caltex Service Station Team member Responsibilities.
Cash Handling.
Store opening and closing responsibilities.
Handling customer complaints.
Education
Income Tax Preparation Course
H&R block
Australia
2020 Income Tax Preparation Course
H&R -
Master of Professional Accounting - undefined
Edith Cowan University
07.2013 - 01.2015
Diploma - Business Level
National
Institute of Studies Auckland
06.2011 - 10.2012
bachelor of commerce, Bachelor of Commerce - undefined
Kurukshetra University
Masters of Professional Accounting - undefined
Diploma - Business
Timeline
Seasonal Tax Consultant
H&R block
07.2020 - 10.2020
Senior Tutor and Manager
Emdad
05.2016 - 03.2020
Master of Professional Accounting - undefined
Edith Cowan University
07.2013 - 01.2015
Sales Representative
Bath & Tile Nz Ltd
04.2012 - 01.2013
Diploma - Business Level
National
Institute of Studies Auckland
06.2011 - 10.2012
Income Tax Preparation Course
H&R block
Australia
2020 Income Tax Preparation Course
H&R -
bachelor of commerce, Bachelor of Commerce - undefined