Rajinder Kaur
Cranbourne East,VIC
Summary
Proven Personal Care Assistant and Hospitality professional with a track record of enhancing client wellness and guest experiences at Calvary Age Care Kingston Garden. Expert in Care Plan Management and providing Emotional Support, significantly improving client satisfaction. Skilled in implementing COVID-19 safety policies, ensuring a safe environment for all.
Overview
13
13
years of professional experience
Work History
Personal Care Assistant
Calvary Age Care Kingston Garden
Springvale South, VIC
06.2015 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Hospitality
Calvary Age Care Also Known as Japara
Springvale South, VIC
02.2011 - 03.2013
- Improved team performance with regular training sessions, sharing best practices in customer service and hospitality.
- Provided exceptional hospitality experiences for guests by engaging them in friendly conversation while attending to their dining needs attentively.
- Implemented guest speaker series featuring professionals from various sectors of the hospitality industry, exposing students to diverse career paths available after graduation.
- Trained hospitality staff on best practices for customer service, leading to improved guest experiences.
Education
No Degree - Certificate IV in School Based Education Support
Chisholm Institute
Berwick, VIC09.2024
Certificate Three in Age Care
VICSEG New Futures
Coburg, VIC03.2011
Skills
- Grooming assistance
- Emotional Support
- Personal Hygiene Assistance
- Housekeeping tasks
- COVID-19 Safety Policies
- Care Plan Adherence
- Care Plan Management
- Documentation and Recordkeeping
- Decision-Making
Additional Information
Languages Spoken: Hindi,Punjabi,English
Placement :Attending placement in Cranbourne South Primary School
Languages
Punjabi
Full Professional
Hindi
Professional Working
English
Professional Working
Timeline
Personal Care Assistant
Calvary Age Care Kingston Garden
06.2015 - Current
Hospitality
Calvary Age Care Also Known as Japara
02.2011 - 03.2013
No Degree - Certificate IV in School Based Education Support
Chisholm Institute
Certificate Three in Age Care
VICSEG New Futures