To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Duty Manager
Kmart
10.2022 - Current
Developed and implemented customer service policies to enhance satisfaction.
Monitored workflow to improve employee time management and increase productivity.
Defined clear targets and objectives and communicated to other team members.
Marking off large volumes of incoming stock.
Replenishing stock and maintaining inventory level.
Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Manager of Operations
Post Office
09.2019 - 07.2022
Managed purchasing, sales, marketing and customer account operations efficiently.
Monitored daily cash discrepancies, inventory shrinkage and lay-by's.
Responding and Resolving customer issues.
Assisted in recruiting, hiring and training of team members.
Replenishing stock and maintaining inventory levels.
Setting up displays for catalogue promotions.
Education
Master of Commerce - Marketing, Human Resource, Strategic Management
Charles Sturt University
Sydney, NSW
06.2019
Bachelor of Business Management -
Gandikota High School
Hyderabad, India
07.2016
Skills
Microsoft Office and Microsoft Windows and IOS
Email and on call communication skills
Multi tasking, problem solving, Time Management
Salesforce Essentials
Team player
Managing Operations and Efficiency
Timeline
Duty Manager
Kmart
10.2022 - Current
Manager of Operations
Post Office
09.2019 - 07.2022
Master of Commerce - Marketing, Human Resource, Strategic Management