Rajiv Lamsal
Forster,NSW
Summary
Skilled Disability Support Worker and former Shift Manager at McDonald's, adept in problem-solving and daily living assistance. Excelled in building trust with clients and enhancing team performance through effective training and mentorship. Demonstrated proficiency in client confidentiality and documentation, contributing to a supportive and efficient work environment.
Overview
8
8
years of professional experience
Work History
Disability Support Woker
Regional Disability Services
11.2020 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
Shift Manager
McDonald's
06.2017 - 09.2020
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
BBA -
Holmes Institue
Sydney, NSW09-2014
Skills
- Daily living assistance
- Problem-solving
- Housekeeping and meal preparation
- Personal care
- Disability awareness
- Documentation skills
- Documentation and reporting
- Client confidentiality
- Incident reports
Languages
Hindi
Full Professional
Nepali
Full Professional
Punjabi
Limited Working
Timeline
Disability Support Woker
Regional Disability Services
11.2020 - Current
Shift Manager
McDonald's
06.2017 - 09.2020
BBA -
Holmes Institue
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