Rajiv Sharma
Heidelberg West,Australia
Summary
Results-driven procurement professional with expertise in identifying cost-savings opportunities, managing vendors and negotiating contracts. Proven track record of successful cost optimization and supplier performance management. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
Work History
Procurement/Operations Manager
Manhari Metals
Melbourne & Horsham, Australia
02.2021 - Current
- Execute all procurement processes and operations efficiently and cost-effectively to improve overall performance
- Created and maintained portfolio of qualified vendors to expand options.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Apply advanced sourcing and procurement techniques, effectively reading market trends and adjusting strategies accordingly
- Anticipate potential operational challenges by analysing data and developing control strategies to mitigate risks
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
- Increase the quality of customer service by implementing new strategies and enhancing client interaction
- Negotiated contracts with suppliers to obtain favorable terms and pricing.
- Recruit, train, and supervise staff, fostering a productive and cohesive team
- Initially started as Procurement Manager in Melbourne and achieved a fast-track promotion to Operations & Procurement Manager in Horsham to restructure and improve profitability
- Turned a previously loss-making business in Horsham into a profitable operation by optimising procurement, customer service, and asset management
- Successfully set up a new yard in Ararat in 2022, structuring it to operate self-sufficiently, establishing a team of 29, and optimising logistics and supply chains to export metals with minimal transport costs
- Formulated strategic and operational goals, managing budgets and forecasting to align with company growth
- Enhanced operational management systems and processes, consistently meeting KPIs and business objectives
- Managed client relationships across various sectors, including farmers, steel companies, and metal dealers, contributing to increased business opportunities
- Worked collaboratively with the EPA (Environmental Protection Agency) and WorkSafe to ensure compliance with environmental and safety regulations
- Additionally, partnered with the local councils of Ararat and Horsham, not only managing permits but also engaging them as clients by introducing and implementing more efficient service solutions
- This initiative successfully onboarded them as customers, optimising the operation of their transfer stations across the region
Assistant Parts Manager
Onetrak Pty Ltd.
Australia
05.2019 - 02.2021
- Supported smooth sales operations by ensuring the availability and adequacy of sales-related equipment and materials
- Organised both financial and non-financial data in electronic form, generating reports for management
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
- Maintained transparent communication with clients and managed expectations by informing them about any unforeseen delays or issues
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed the procurement and sale of machinery parts, while contributing to inventory optimisation and sales growth
- Submitted reports to senior management to aid in business decision-making and planning.
- Prepared and managed quotations to meet client needs and secure sales opportunities
- Supervised and trained staff on product knowledge and customer service.
- Processed and sorted purchase orders to ensure timely order fulfilment and smooth workflow
- Handled technical enquiries by providing accurate information and solutions to customers
Sales Coordinator
Gardner Denver
Australia
04.2018 - 04.2019
- Managed and filed important sales documents, ensuring accurate record-keeping and effective communication of relevant information
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Ensured the availability of sales-related equipment and materials to support daily operations
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Handled technical enquiries, providing accurate information and solutions to clients
- Managed accounts to retain existing relationships and grow share of business.
- Processed and organised purchase orders to coordinate smooth sales operations and timely order fulfilment
- Implemented systems and procedures to increase sales.
- Prepared and managed quotations by coordinating with technical teams and addressing customer needs
- Consistently met KPIs by maintaining efficient sales processes and delivering results within set deadlines
- Provided after-sales support, ensuring customer satisfaction and fostering long-term relationships
Assistant Parts Manager
SincockLVM
Australia
01.2016 - 04.2018
- Managed banking and financial records to ensure accurate and up-to-date financial tracking
- Assisted the store manager in developing budgets to align with financial goals and operational needs
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
- Supported marketing initiatives to meet sales targets and drive business growth
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Regularly coordinated with the parent branch to ensure alignment with business strategies
- Sourced and identified parts for technicians using the Case IH dealer portal, providing timely support for vehicle maintenance and repairs
- Procured unique and hard-to-find parts from overseas by utilising the AUTO IT (Equip) ordering system
- Managed stock rotation processes to optimise inventory levels and prevent product obsolescence
- Delivered excellent customer service by regularly interacting with clients and addressing their enquiries
- Contributed to team performance by setting effective KPIs for other team members
Parts Interpreter & Freight Controller
GBC Motors
Australia
07.2012 - 11.2015
- Identified and sourced parts for technicians by utilising the New Holland and Kawasaki dealer portals to ensure the availability of required components for vehicle repairs and maintenance
- Provided maintenance and repair services for agricultural vehicles, meeting operational standards and safety requirements
- Managed and processed warranty claims and product returns by coordinating with suppliers and manufacturers, resolving issues to ensure customer satisfaction
- Applied extensive knowledge of Kawasaki Mule models 600, 550, and 500 to accurately assist with parts identification, technical queries, and vehicle servicing requirements
- Oversaw the delivery of parts to other branches, ensuring compliance with internal processes and timely distribution
- Enhanced customer satisfaction by providing professional service and resolving enquiries
Education
Diploma in Automotive Mechanical Technology -
Sunraysia Institute of TAFE
Cert. III and Cert. IV in Automotive Mechanical Technology - undefined
Sunraysia Institute of TAFE
Bachelor of Business - Accounting
Australian Catholic University
Skills
- Procurement Management
- Strategic Sourcing & Logistics
- Operations Management
- Cost Reduction Strategies
- Inventory Control & Optimisation
- Budgeting and Financial Management
- Vendor & Client Relationship Management
- Purchase Order Management
- Health & Safety Standards
- Customer Service Excellence
- Quality Assurance & Control
- Problem Solving & Decision Making
- Cost analysis
- Financial acumen
- Supplier relationship management
- Price negotiation
- Vendor acquisition
- Global sourcing
- Supplier management
- Cost reduction strategies
- Risk management
- Operations management
- Problem-solving
Timeline
Procurement/Operations Manager
Manhari Metals
02.2021 - Current
Assistant Parts Manager
Onetrak Pty Ltd.
05.2019 - 02.2021
Sales Coordinator
Gardner Denver
04.2018 - 04.2019
Assistant Parts Manager
SincockLVM
01.2016 - 04.2018
Parts Interpreter & Freight Controller
GBC Motors
07.2012 - 11.2015
Cert. III and Cert. IV in Automotive Mechanical Technology - undefined
Sunraysia Institute of TAFE
Bachelor of Business - Accounting
Australian Catholic University
Diploma in Automotive Mechanical Technology -
Sunraysia Institute of TAFE