Raj Karan Singh
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Knowledgeable and dedicated customer service professional with extensive experience in many industries.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Datacom
02.2023 - 06.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Night Shift Filler
Foodland
03.2022 - 03.2023
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Greeted customers and directed to requested products.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Crew Member
Hungry Jack's
02.2021 - 03.2022
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
High School Diploma -
Adelaide High School
Adelaide, SA11.2022
Certificate III in Business - Business
Queensford College
Level 11/90 King William St, Adelaide SA 500011.2021
Skills
- Sales Expertise
- Account Management
- Business Development Understanding
- Lotus Notes
- Microsoft Excel
- Microsoft PowerPoint
- Stocking and Replenishing
- Active Listening
- Customer Service
- Team Development
- Call Center Operations
- Managing Multiple Tasks
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Representative
Datacom
02.2023 - 06.2023
Night Shift Filler
Foodland
03.2022 - 03.2023
Crew Member
Hungry Jack's
02.2021 - 03.2022
High School Diploma -
Adelaide High School
Certificate III in Business - Business
Queensford College
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