Rajni Bala
Melbourne,VIC
Summary
Enthusiastic and well-organized Administrative Assistant with solid background in data entry, schedule management and event planning. Hard-working, multi-tasking Executive Assistant with outstanding telephone, scheduling and documentation skill. I am legal to work in Australia as I am a New Zealand Citizen.
Overview
9
9
years of professional experience
Work History
Inventory/Purchasing Team Member
MITRE10 MEGA MT WELLINGTON
11.2021 - 04.2024
- Inward goods entries, Faulty claims from supplier, Price updates, Stock Take, Online order and deliveries, Customer enquiries, Create new SKU’s
Community support worker
Attainable Trust
09.2021 - 11.2021
- Providing physical support which may include helping with household task and personal care
- Providing emotional support for an individual and their families
- Supporting and helping with health care needs, including routine checks, or administrating medication and case manager.
CASHIER/CUSTOMER SERVICE
MITRE10 MEGA
04.2018 - 12.2019
- Receive payments by cash/credit cards/vouchers
- Issue receipts, refunds, credits, or exchange
- Solve all customer queries
- Online orders & Special orders
NGA Designer
Tork Engineering Ltd
06.2016 - 04.2018
- Scope for Fibre optic cables network
- Design the network using Bluebeam and Netmap
- On site checks and making audit reports for designs
- Communication with customers regarding orders.
Machine Operator
Sistema Plastic Limited
01.2016 - 06.2016
- Received and correctly processed both written and verbal instructions, prints and work orders
- Recognized and reported defective material and equipment to shift supervisor
- Observed all safety policies and procedures Working on machines and follow the order instruction and completing the order in time.
Customer Service
TANK DOMESTIC AIRPORT
04.2015 - 04.2016
- Provide first class customer service
- Work Fast and accurate
- Quickly identify and resolve customer’s issues
- The ability to listen carefully and provide clear and precise guidance Face to face and phone-based customer service in a busy hospitality focused environment
- Communicating with customers on all different levels to provide effective Customer Service
- Working to deadlines to ensure that customer expectations are met
- Cash Handling
- Submitting the daily report.
Education
NZ Certificate In health and wellbeing (level 4) -
Manukau institute of Technology
Diploma in Information Technology (level 6 & 7) -
Royal Business College
Masters in Computer Application -
Sikkim Manipal University
01.2012
Bachelors of Science -
Sikkim Manipal University
01.2009
Skills
- Face to face and phone-based customer service in a busy hospitality focused environment
- Sales
- Time management
- Cash handling
- Excellent communication skills in reading, writing and listening for English, Hindi and Punjabi
- Knowledge of Microsoft office, excel and active directory
- Ability to work under pressure and can adapt to different work environments easily
- Working to deadlines to ensure that customer expectations are met
- IT savvy
- Ability to learn new technology
References
- Jean Yee, Manager (Purchasing), Mitre10 Mega Mt Wellington, Auckland, +64 211030688, jean.yee@megamtwellington.co.nz
- Nalini Bateriwala, HR manager-attainable trust, Attainable Trust, New Zealand, +64 211092909, 09 2792615, nalini@attainabletrust.org.nz
- Surjeet Kaur Kumar, Care Giver, Home Instead, +61 425671666
Hobbies and Interests
- Cooking Indian food
- Watching movies
- Babysitting
Timeline
Inventory/Purchasing Team Member
MITRE10 MEGA MT WELLINGTON
11.2021 - 04.2024
Community support worker
Attainable Trust
09.2021 - 11.2021
CASHIER/CUSTOMER SERVICE
MITRE10 MEGA
04.2018 - 12.2019
NGA Designer
Tork Engineering Ltd
06.2016 - 04.2018
Machine Operator
Sistema Plastic Limited
01.2016 - 06.2016
Customer Service
TANK DOMESTIC AIRPORT
04.2015 - 04.2016
NZ Certificate In health and wellbeing (level 4) -
Manukau institute of Technology
Diploma in Information Technology (level 6 & 7) -
Royal Business College
Masters in Computer Application -
Sikkim Manipal University
Bachelors of Science -
Sikkim Manipal University
Similar Profiles
Ally KelleherAlly Kelleher
Sales Development Manager at Mitre10 Mega Ashburton / Timaru / OamaruSales Development Manager at Mitre10 Mega Ashburton / Timaru / Oamaru
SAVANNAH DAISSAVANNAH DAIS
Customer Service and Salesperson at Mitre10 Mega Palmerston NorthCustomer Service and Salesperson at Mitre10 Mega Palmerston North
Maia BelchamberMaia Belchamber
Retail Assistant at Mitre10 MegaRetail Assistant at Mitre10 Mega