Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rajvinder Singh

Mernda

Summary

Dynamic Supervisor and Trainer with extensive list of successes elevating operations across diverse food service organizations. Skilled in building and retaining talented teams by establishing collaborative work environments. Dedicated to maintaining impeccable service areas with focus on optimizing individual experiences and brand loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Restaurant Supervisor

Vegie Tribe
10.2022 - 03.2024
  • Streamlined operations for increased efficiency by implementing staff training programs.
  • Enhanced team performance with regular evaluations and constructive feedback.
  • Increased repeat business through excellent customer service, maintaining strong relationships with patrons.
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
  • Developed marketing strategies to increase brand visibility in local community, attracting new customers.
  • Maintained compliance with state and local regulations pertaining to food safety and sanitation practices.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
  • Conducted weekly and monthly staff meetings to review performance and discuss upcoming events.

Restaurant Supervisor

Rmb Cafe
09.2009 - 10.2022
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Streamlined operations for increased efficiency by implementing staff training programs.
  • Enhanced team performance with regular evaluations and constructive feedback.
  • Managed inventory control, reducing waste and optimizing resources allocation.
  • Monitored health and safety standards to maintain a clean, safe working environment.
  • Reduced employee turnover by fostering a positive work culture and addressing staff concerns promptly.
  • Implemented cost-saving measures through effective budget management and negotiation with suppliers.
  • Increased repeat business through excellent customer service, maintaining strong relationships with patrons.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
  • Scheduled staff shifts efficiently, considering individual availability and skill sets for optimal workforce distribution.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Hired, trained and mentored staff to meet and exceed high quality standards.
  • Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
  • Conducted weekly and monthly staff meetings to review performance and discuss upcoming events.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Chef

Indulgence Corner
01.2007 - 09.2010
  • Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
  • Streamlined kitchen operations for increased efficiency through effective staff management and delegation.
  • Reduced food waste with strategic menu planning and inventory control techniques.
  • Developed innovative recipes, attracting new clientele and increasing overall sales.
  • Implemented rigorous quality control measures to ensure consistent taste and presentation of dishes.
  • Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
  • Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
  • Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
  • Achieved cost reduction targets by negotiating with suppliers for better pricing on key ingredients.
  • Boosted employee morale through constructive feedback sessions and recognition of exceptional performance.
  • Placed orders to restock items before supplies ran out.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.

Education

Hospitality Management - Hospitality Administration And Management

Holmes Collage
Melbourne, VIC
11.2008

Skills

  • Excellent customer service skills
  • Strong verbal and written communication skill
  • Time management skills
  • Active listening skills
  • Adaptability
  • Positive language

Timeline

Restaurant Supervisor

Vegie Tribe
10.2022 - 03.2024

Restaurant Supervisor

Rmb Cafe
09.2009 - 10.2022

Chef

Indulgence Corner
01.2007 - 09.2010

Hospitality Management - Hospitality Administration And Management

Holmes Collage

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