Rajvinder Singh
Summary
Highly organised and detail oriented individual, with a drive to exceed expectations with problem solving attitude. Ability to analyse data, develop strategies and provide solution to technical problems. Seeking to leverage skills and knowledge
to contribute to team success.
Overview
8
8
years of professional experience
Work History
Prison Officer
Hakea Prison
01.2024 - Current
- Ensured prison security by conducting regular cell searches and maintaining strict adherence to safety protocols.
- Utilized problem-solving skills to address inmate grievances, resolving issues and ensuring a fair resolution for all parties involved.
- Documented any activities in prison in occurrence books.
- Reduced recidivism rates through effective communication, conflict resolution, and counselling techniques.
- Participated in ongoing training courses for continuous professional development in correctional practices.
Hr Truck Driver
Austrans
06.2020 - 02.2023
- Conducted daily pre-start on trucks, and reported any malfunctions to management for corrective actions.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Barista
Eights Yolks Cafe
01.2016 - 06.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Education
New England College
Advance Diploma in Hospitality
12.2017
New England College
Diploma in Hospitality
07.2017
South Metropolitan Tafe, Bentley, WA
Certificate IV in Commercial Cookery
12.2016
Skills
- Adaptive and creative
- Effective communication
- Good analytical skills
- Active listening
- Customer Service
- Attention to Detail
- Punctual
- Conflict resolution
Computer literacy
Proficient in Microsoft excel and word
Email communication
Online research
References
1. Rozal Sondh
Venue Manager, Eight yolks Cafe
Email- rozalsondh@gmail.com
Contact- 0475932526
2. Tehal Singh
Senior Officer , Hakea prison
Email- Tehal.Singh@justice.wa.gov.au
Contact - 0430485429
Timeline
Prison Officer
Hakea Prison
01.2024 - Current
Hr Truck Driver
Austrans
06.2020 - 02.2023
Barista
Eights Yolks Cafe
01.2016 - 06.2020
New England College
Advance Diploma in Hospitality
New England College
Diploma in Hospitality
South Metropolitan Tafe, Bentley, WA
Certificate IV in Commercial Cookery
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