Rakesh Munjani
Paralowie,South Australia
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Developer Programmer
Flamingo Logic (Hybrid)
07.2023 - Current
- Participated in team development of divisional standards for technology use.
- Researched and installed web server and development software.
- Used critical thinking skills, decisive judgment and worked with minimal supervision.
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Built databases and table structures for web applications.
- Coordinated deployments of new software, feature updates and fixes.
Team Member (Console Operator)
On The Run Pty Ltd
02.2022 - 06.2023
- Assisted with inventory management, restocking supplies, and conducting periodic stock checks.
- Collaborated with a team of coworkers to maintain a clean and organized work environment.
- Demonstrated proficiency in coffee preparation, including brewing and serving a variety of coffee beverages.
- Managed cash registers, processed payments, and maintained accurate transaction records.
- Operated efficiently in a fast-paced environment, ensuring timely service to customers.
- Provided excellent customer service by assisting customers with their orders and addressing inquiries.
Screening Attendent
Royal Adelaide Hospital (PinnaclePeople)
08.2020 - 02.2022
- Asking visitors and employees about any recent travel history or exposure to individuals with COVID-19.
- Providing visitors and employees with face masks and hand sanitizers and ensuring that they wear masks properly before entering the facility.
- Directing visitors and employees to follow social distancing guidelines and other safety protocols, such as one-way traffic flow and capacity limits.
- Ensuring that the screening area is clean and sanitized, and that there is a sufficient supply of PPE (personal protective equipment) for visitors and employees.
- Communicating effectively with visitors and employees, providing clear instructions and guidance on safety protocols and answering any questions they may have.
- Reporting any suspected cases of COVID-19 or breaches of safety protocols to the appropriate authorities.
Education
Master of Business Information System - Information Technology
Torrens University Australia
Adelaide, SA12.2021
Bachelor of Computer Application - Information Technology
Veer Narmad South Gujarat University
Surat, Gujarat10.2019
Skills
- Project Management
- Microsoft Office
- Technical Support
- Attention to Detail
- Teamwork and Collaboration
- Security Procedures
- Safety Understanding
- Client Requirements
- CRM Software
- Database Administration
Certification
First Aid
RSA (Responsible Service Of Alcohol)
Certificate II (Security Operation)
Timeline
Developer Programmer
Flamingo Logic (Hybrid)
07.2023 - Current
Team Member (Console Operator)
On The Run Pty Ltd
02.2022 - 06.2023
Screening Attendent
Royal Adelaide Hospital (PinnaclePeople)
08.2020 - 02.2022
Master of Business Information System - Information Technology
Torrens University Australia
Bachelor of Computer Application - Information Technology
Veer Narmad South Gujarat University
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