A passionate bartender and mixologist with work experience of 6+ years. Enthusiastic and confident individual with the zest to learn new things everyday. A motivated team member with a passion to learn and teach things.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Bartender
1021 Mediterranean
10.2023 - Current
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender
Mama and Papas Italian Restaurant
01.2018 - 04.2023
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Data Auditing Manager
Data Audit Systems
11.2014 - 07.2022
Accomplished multiple tasks within established timeframes.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Console Operator
Woolworths Petrol
03.2015 - 09.2020
Developed strong working relationships with colleagues across departments, fostering collaboration and open communication channels for improved problem solving.
Maintained safe working environment by adhering to established health and safety protocols during console operations.
Managed fuel transactions and assisted customers.
Maintained records of daily fuel sales and stock.
Ensured safety and compliance with company policies.
Bartender
Manuella Lebanese Restaurant
10.2014 - 11.2015
Contributed to positive work environment through effective teamwork and communication with colleagues.
Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Served high customer volumes during special events, nights, and weekends.
Education
Bachelors in Technology Mechanical Engineering -
Jawarharlal Nehru Technological University
05.2012
Skills
Mixology
Bar Terminology
Liquor, beer, and wine knowledge
Adaptability
Strong Organizational Skills
Multitasking Skills
Strong Memory Skills
Excellent Customer Service Skills
Certification
Licensed RSA Bartender
Timeline
Bartender
1021 Mediterranean
10.2023 - Current
Bartender
Mama and Papas Italian Restaurant
01.2018 - 04.2023
Console Operator
Woolworths Petrol
03.2015 - 09.2020
Data Auditing Manager
Data Audit Systems
11.2014 - 07.2022
Bartender
Manuella Lebanese Restaurant
10.2014 - 11.2015
Bachelors in Technology Mechanical Engineering -
Jawarharlal Nehru Technological University
Licensed RSA Bartender
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