Rakesh Maharjan
Como,WA
Summary
Dynamic professional with a proven track record at Coles Supermarket, excelling in customer service and inventory management. Adept at enhancing customer engagement and implementing effective upselling techniques, resulting in increased sales. Strong problem-solving skills combined with a goal-oriented mindset drive successful outcomes in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Team Member
Coles Supermarket
North Perth, WA
06.2020 - Current
- Assisted in stocking shelves with merchandise.
- Handled customer complaints professionally and efficiently.
- Conducted price checks on items when requested by customers.
- Attended training sessions focused on developing retail skillset.
- Assisted customers with carry-out orders from the store.
- Conducted regular inventory checks to ensure accurate stock levels.
- Greeted customers and provided excellent customer service.
- Managed opening and closing duties such as setting alarm systems, locking doors.
- Utilized upselling techniques to increase customer satisfaction and revenue.
- Ticketed, arranged and displayed merchandise to promote sales.
Carer
St Basil's
Sydney, NSW
12.2021 - 06.2022
- Assisted clients with maintaining good personal hygiene.
- Encouraged independence by assisting with mobility issues and providing instruction on safety precautions.
- Recorded client status progress and challenges in logbooks and reports.
- Assisted with activities of daily living such as bathing, grooming, dressing and toileting.
- Provided companionship and emotional support to elderly clients.
- Helped clients get in and out of beds and wheelchairs.
Cook
Ippudo Australia Pvt Ltd
Marrickville, NSW
03.2019 - 10.2021
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Adhered to food safety standards when storing and preparing foods.
- Organized storage areas for efficient usage of space.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Weighed out ingredients for recipes accurately using scales provided.
- Notified manager immediately if any problems arose in the kitchen area.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
Marketing Assistant
Oneup Pvt Ltd
New Baneshwor, Bagmati
09.2015 - 01.2019
- Collaborated with design teams to create visuals that enhance messaging across all marketing channels.
- Compiled reports on marketing performance metrics to track progress against objectives.
- Coordinated product launches, press releases, and other publicity initiatives.
- Analyzed competitor activity to inform strategic decisions about pricing and positioning of products and services.
- Conducted market research to identify target audiences and competitors.
- Gathered customer feedback via surveys and focus groups to gain insights into user experience and preferences.
- Organized promotional events, including scheduling speakers and coordinating activities.
Education
Advance Diploma of Civil Construct And Design - Civil Engineering
Lead College Pty Ltd
13/15 Leila St, Cannington WA 610711-2024
Master of Professional Accounting - Accounting
King's Own Institute
Sydney, NSW10-2021
Certificate IV in Disability - Aged Care
Australian Community And Management College
10-2021
Bachelor in Hotel Management - Hotel Management
Nesfield International College
Satdobato, Lalitpur12-2015
Skills
- Financial analysis
- Civil design
- Inventory management
- Customer service
- Market analysis
- Problem solving
- Team collaboration
- Data entry proficiency
- Goal-oriented mindset
- Customer engagement
- Time management
Affiliations
- Listening to music
- Exploring
- Swimming
- Watching movies
Certification
- NDIS Worker Check
- Working with children check
- Computer graphics design
- Computer hardware
- Australian full driving license
Languages
English
Professional
Nepali
Native/ Bilingual
Hindi
Limited
Timeline
Carer
St Basil's
12.2021 - 06.2022
Store Team Member
Coles Supermarket
06.2020 - Current
Cook
Ippudo Australia Pvt Ltd
03.2019 - 10.2021
Marketing Assistant
Oneup Pvt Ltd
09.2015 - 01.2019
Advance Diploma of Civil Construct And Design - Civil Engineering
Lead College Pty Ltd
Master of Professional Accounting - Accounting
King's Own Institute
Certificate IV in Disability - Aged Care
Australian Community And Management College
Bachelor in Hotel Management - Hotel Management
Nesfield International College
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