Summary
Overview
Work History
Education
Skills
Languages
Education and Training
Contact
References
Timeline
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Rakesh Raya

Doveton,VIC

Summary

Driven Merchandise Associate with a proven track record at Ampol Pty Ltd, enhancing customer satisfaction and streamlining inventory processes. Excelled in merchandise presentation and pricing standards, boosting sales through innovative promotional activities. Skilled in POS software and adept at fostering team collaboration, I significantly contributed to achieving store sales targets and maintaining optimal stock levels.

Overview

2
2
years of professional experience

Work History

Merchandise Associate

Ampol Pty Ltd
Sandown, VIC
03.2024 - 12.2024
  • Inspected products for quality assurance purposes prior to stocking shelves.
  • Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
  • Collaborated with other departments to coordinate promotional activities such as special events or discounts.
  • Performed regular price checks to identify discrepancies between shelf tags and computerized systems.
  • Executed markdowns according to established procedures while maintaining appropriate margins.
  • Developed creative display ideas that highlighted featured products in a visually appealing manner.
  • Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
  • Adhered strictly to safety regulations when handling hazardous materials such as cleaning supplies or chemicals.
  • Processed sales transactions quickly and accurately.
  • Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
  • Implemented loss prevention measures such as restocking high-value items behind counters when necessary.
  • Ensured compliance with company policies regarding pricing and promotions.
  • Assisted customers in locating desired items and provided advice on product features.
  • Provided training and guidance for new employees in merchandising practices.
  • Assisted in developing marketing campaigns for promotional activities.
  • Participated in physical inventories by counting merchandise stored in backroom areas.
  • Conducted weekly cycle counts of merchandise inventories to maintain accurate records of stock levels.
  • Processed incoming shipments quickly and accurately, ensuring all products were correctly labeled, priced, and stocked on shelves.
  • Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
  • Printed labels and tags for for-sale merchandise.

Retail Team Member

Ampol Pty Ltd
Sandown, VIC
02.2023 - 03.2024

· • Assisted customers with purchases and inquiries to ensure a positive customer experience.

· • Maintained clean and organized store shelves and displays.

· • Processed cash and electronic transactions accurately and efficiently.

· • Conducted daily inventory checks and restocked items as needed.

· • Collaborated with team members to achieve store sales targets.

· • Followed all company policies and safety procedures to ensure a safe work environment.

· • Provided excellent customer service, addressing and resolving customer issues promptly.

Education

Master of Science - Data Science

Swinburne University of Technology
Melbourne, VIC
10-2024

Skills

  • Merchandise lookup
  • Merchandise labeling
  • Store recovery
  • Returns management
  • Product placements
  • Planogram execution
  • Merchandise presentation
  • Pricing and signage updates
  • Visual merchandising
  • Returns handling
  • Equipment operation
  • Purchase processing
  • Markdowns and promotions
  • POS software
  • Store organization
  • Trend analysis
  • Store layout
  • Product rotation
  • Cleaning procedures
  • Cash management
  • Merchandise movements
  • Stock control
  • Loyalty program promotion
  • Pricing standards

Languages

4

Education and Training

other,Melbourne, VIC

Contact

Cranbourne West, VIC 3977

References

References available upon request.

Timeline

Merchandise Associate

Ampol Pty Ltd
03.2024 - 12.2024

Retail Team Member

Ampol Pty Ltd
02.2023 - 03.2024

Master of Science - Data Science

Swinburne University of Technology
Rakesh Raya