Rakhi Chawla
Park Ridge,QLD
Summary
Accounting professional with demonstrated experience in financial analysis, bookkeeping, and reconciliation. Known for strong analytical skills, accuracy, and collaborative approach that drives team success. Capable of adapting to evolving requirements while maintaining focus on achieving tangible results and supporting organizational goals. Skilled in using accounting software, managing accounts, and ensuring compliance with financial regulations.
Overview
13
13
years of professional experience
Work History
Intern
Platinum Professional Training
01.2024 - Current
- Conducted thorough bank reconciliations, identifying discrepancies and resolving issues promptly.
- Helped maintain accurate financial records by organizing and updating electronic filing systems.
- Optimized tax preparation efforts by compiling relevant information from various sources and organizing documents in an efficient manner.
- Supported timely month-end closings by efficiently completing bank reconciliations and journal entries.
- Maintained accurate fixed asset records, including depreciation schedules and periodic inventory counts for verification purposes.
- Assisted with month-end closing and reporting duties.
- Compiled monthly journal entries into general ledger system.
- Used accounting software to issue tax returns and prepare consolidated reports.
Returns Team Member
Home Distribution Centre
11.2023 - Current
- Assisted with inventory counts and stocking of merchandise
- Maintained compliance with industry regulations by adhering to established procedures and guidelines in claims handling
- Worked productively in fast-moving work environment to process large volumes of claims
- Enhanced claim processing efficiency by streamlining workflows and implementing best practices
Customer Service Officer
The Country Chef Bakery
06.2021 - 06.2023
- Order processing for Retail and food services customers
- Completed data entry to record call notes, suggestions and questions
- Collected customer feedback and made process changes to exceed customer satisfaction goals
- Promoted company brand and unique offerings through personalized customer service
- Resolved concerns with products or services to help with retention and drive sales
- Responded to customer calls and emails to answer questions about products and services
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
- Tracked orders and notified customers of status or potential delays
- Monitored inbound and outbound freight operations to establish timely delivery of packages
- Generated monthly performance reports to track and analyze shipping trends
- Prepared and presented reports to management on logistics performance
Deli Assistant
Coles Supermarket
04.2020 - 11.2021
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices
- Listened to customer requests and suggested additional menu items as appropriate to upsell products
- Opened new inventory and rotated stock by dates to maintain freshness
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices
Production Operator
The Country Chef Bakery
07.2020 - 06.2021
- Packaged finished products and prepared packages for accurate shipping
- Set up and adjusted machines for day-to-day operations
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools
- Supported machine operators in setup and operation of production equipment resulting in efficient runs
- Inspected final products for defects and flaws using proper QA procedures
- Used established assembly instructions to complete jobs quickly, accurately and with zero error
- Inspected final products to assess compliance with quality standards and established tolerances
- Documented production information via daily system logs and discussed issues with management
- Used equipment properly to avoid workplace hazards or injuries
- Weighed and measured items to prevent waste and meet quality standards
Deli Assistant
IGA Supermarket
07.2015 - 01.2020
- Delivered exemplary customer service to all guests, even in peak business periods to promote retention
- Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests
Administrative Assistant
Max International
10.2018 - 02.2019
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Proved successful working within tight deadlines and fast-paced atmosphere
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Carried out day-day-day duties accurately and efficiently
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Administrative Assistant
Bonafide Institute Of Language
10.2011 - 11.2014
- To ensure that the day to day operations of the academy runs smoothly
- To ensure students arrivals and departures are well organized
- To implement and supervise house parent welfare and guardian duties
- To ensure that all staff are adequately inducted
- To support and assist the other managers at the institute
Education
Accounting Training And Internship Program - Accounting
Platinum Professional Training
Brisbane, QLD01-2024
Masters of Professional Accounting And Business - Accounting
Holmes Institute
Bachelor Of Science - Physics, Chemistry, Mathematics
Guru Nanak Dev University
04.2010
Skills
- Exceptional Attention to detail
- Tax preparation assistance
- Bank reconciliation
- Vendor invoice payment
- Statement preparation
- Accounts receivable management
- Payroll processing
- Fixed asset management
- Self-motivation and initiative
- Account reconciliation
- Payment processing
- Accounting software proficiency
- Accounts payable maintenance
- Month-end reports
- Budgets and forecasting
- Invoice processing
- Tax preparation
Languages
English
Hindi
Punjabi
Timeline
Intern
Platinum Professional Training
01.2024 - Current
Returns Team Member
Home Distribution Centre
11.2023 - Current
Customer Service Officer
The Country Chef Bakery
06.2021 - 06.2023
Production Operator
The Country Chef Bakery
07.2020 - 06.2021
Deli Assistant
Coles Supermarket
04.2020 - 11.2021
Administrative Assistant
Max International
10.2018 - 02.2019
Deli Assistant
IGA Supermarket
07.2015 - 01.2020
Administrative Assistant
Bonafide Institute Of Language
10.2011 - 11.2014
Masters of Professional Accounting And Business - Accounting
Holmes Institute
Bachelor Of Science - Physics, Chemistry, Mathematics
Guru Nanak Dev University
Accounting Training And Internship Program - Accounting
Platinum Professional Training
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