Rakib Alam

Dynamic and accomplished Product Owner with a proven track record of delivering high-quality software solutions to top Real Estate Agencies in Australia. Skilled in project management, business analysis, and client communication. Recognized for strong work ethics and a commitment to delivering projects on time and within budget.

• Promoted to Product Owner in August 2023, overseeing digital products.
• Engaged directly with clients to understand requirements and pain points, ensuring timely delivery of website/software solutions.
• Led project teams, serving as primary contact and subject matter expert for a product line.
• Successfully managed multiple data migration projects.
• Developed instructional materials, managed resources, and conducted training sessions.
• Coordinated with various teams including Delivery/Support and Implementations team to achieve better performance for our products and services in order to achieve better client satisfaction.
• Developed and implemented business development strategies tailored to company objectives, product requirements, market trends, and budget considerations
• Optimized product performance by identifying areas for improvement and implementing necessary changes.
• Enhanced product usability by conducting user research and incorporating feedback into development.
• Oversaw entire product deployments from vision and creation to rollout and delivery.
• Managed budget allocation and resource utilization to maximize marketing ROI.
• Developed comprehensive roadmaps outlining product vision, goals, and milestones for successful execution.
• Mentored junior team members in Agile methodologies and best practices for effective Product Owner role execution.
• Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
• Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
• Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
• Focused on building critical features up front in order to identify constraints and technical challenges.
• Advocated for user-centric design principles, ensuring delivery of exceptional user experiences throughout development process
• Acted as team leader in group projects, delegating tasks and providing feedback.

• Produced comprehensive project status reports for stakeholders, promoting transparency and alignment with goals.
• Collaborated with cross-functional teams to address project challenges and minimize risks.
• Identified, evaluated, and supervised vendors to meet project requirements.
• Controlled scope changes by defining clear limits on requested modifications, ensuring projects remained on track with initial objectives and budgets.
• Initially hired as Project Manager/Business Analyst, handling diverse projects.
• Enhanced and maintained various software and solutions, such as websites, apps, and portals, aligning them with client specifications.
• Led project teams to achieve timely and high-quality outcomes.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in team's ability to deliver results.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Managed projects from procurement to commission.
• Maintained open communication by presenting regular updates on project status to customers.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Resolved problems, improved operations and provided exceptional service.