Rakis Vasilakis
Melbourne
Summary
Recent Bachelor of Business (Marketing) graduate from RMIT University with strong experience across sports marketing, customer service, front-of-house operations, and membership sales. Currently working within the AFL industry and global retail environments, with proven ability to engage customers, support marketing initiatives, and represent major brands professionally. Highly organised, proactive, and confident in fast-paced, public-facing roles.
Overview
4
4
years of professional experience
Work History
Membership Sales Officer
Western Bulldogs Football Club
02.2025 - Current
- Deliver high-quality customer service to members and supporters, handling enquiries, renewals, upgrades, and new memberships
- Represent the Western Bulldogs brand professionally in a fan-facing sales environment
- Work with CRM systems and membership databases to manage customer interactions and sales activity
- Contribute to match-day and campaign-based sales initiatives, supporting overall membership growth
Marketing Support (AFLW)
Western Bulldogs Football Club
01.2025
- Supported marketing initiatives under Danielle Wooley, Head of Marketing, specifically relating to AFLW programs and campaigns
- Assisted with campaign coordination, content support, and execution of marketing activities aligned with AFLW engagement objectives
- Gained exposure to sports marketing strategy, audience engagement, and brand alignment within the AFL environment
Social Media & Marketing Support
Ford GTHO Register
- Worked under Ross Vasse, Ford Historian, supporting marketing initiatives for the Ford GTHO Register
- Managed and created content for social media platforms to grow engagement and community awareness
- Assisted with digital marketing campaigns, promotional messaging, and audience engagement strategies
- Supported brand storytelling for a niche automotive heritage audience
- Contract / Project-Based
Customer Service Associate (Part-Time)
Adidas Australia
01.2025 - Current
- Deliver exceptional customer service in a fast-paced retail environment, consistently engaging customers and supporting sales outcomes
- Represent a global brand with professionalism, product knowledge, and strong communication skills
- Assist customers with product selection, problem resolution, and after-sales support
- Work collaboratively within a team to meet store targets and maintain high presentation standards
Customer Service Team Member
Woolworths Supermarkets
09.2021 - 02.2023
- Delivered consistent, high-quality customer service in a high-volume retail setting
- Assisted customers with enquiries, complaints, and product information
- Developed strong communication and teamwork skills
Education
Bachelor of Business - Marketing
RMIT University
Melbourne01.2025
Skills
- Customer Service & Front-of-House Operations
- Sports & Event Marketing Support
- Membership Sales & CRM Systems
- Marketing Communications & Content Support
- Social Media Management
- Strong Written & Verbal Communication
- Organisation & Time Management
- Brand Representation & Stakeholder Engagement
- Friendly, positive attitude
- Problem-solving
- Customer service
- Teamwork and collaboration
Additional Information
- Availability: Immediate
- Location: Melbourne, VIC
- References: Available upon request
Timeline
Membership Sales Officer
Western Bulldogs Football Club
02.2025 - Current
Marketing Support (AFLW)
Western Bulldogs Football Club
01.2025
Customer Service Associate (Part-Time)
Adidas Australia
01.2025 - Current
Customer Service Team Member
Woolworths Supermarkets
09.2021 - 02.2023
Social Media & Marketing Support
Ford GTHO Register
Bachelor of Business - Marketing
RMIT University