Summary
Overview
Work History
Education
Skills
Personal Profile
Accomplishments
Certification
Languages
Timeline
Bartender

Raksanita Chhi

Camberwell,Australia

Summary

Proven track record in a fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining a clean and organised workspace. Looking to transition into a new field, leveraging strong interpersonal, fast adaptability and problem-solving abilities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bartender

Oriental Tea House
09.2024 - Current
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Adapted to a fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Served high customer volumes during special events, nights, and weekends.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

All Rounder

Mahob by Amok
06.2023 - 10.2023
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Managed phone lines, took reservations, processed takeout orders, and addressed any customer concerns with professionalism.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

BOH Team Member

Georges Restuarant
03.2023 - 07.2023
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
  • Enhanced food quality for customer satisfaction, adhering to proper food handling procedures.

Education

Diploma of Arts and communication - English Education

Swinburne University of Technology
Hawthorn, VIC
10-2023

Western International School
01.2022

Tuan Hua high school (端华学校)
01.2021

Bachelor of Criminology And Criminal Justice - Criminology

Swinburne University of Technology
Melbourne, VIC
10-2025

Australian Centre of Education (ACE)
01.2020

Skills

  • Strong multitasking
  • Highly reliable
  • Patience and tolerance
  • Customer service

Personal Profile

  I am a dedicated third-year university student with a strong background in hospitality, seeking new opportunities to expand my career in alignment with my academic studies. Through my experience in fast-paced environments, I have developed excellent skills in customer service, teamwork, and problem-solving. Now, I am eager to apply my knowledge and transferable skills in a dynamic role that offers professional growth and development. Adaptable and driven, I am committed to learning, excelling, and making a meaningful contribution in any field I pursue.

Accomplishments

    - Loyalty awards from high school/2023

Certification

- Year 12 in Western international highschool

- Year 12 in ACE Centre of English

- Year 12 in Tuanhua International School (Chinese language)

- Diploma of Arts and Communication

- 'Soon at the end of 2025': Bachelor of Criminology and Criminal Justice

Languages

English
Native or Bilingual
Chinese
Professional Working
Cambodian
Native or Bilingual

Timeline

Bartender

Oriental Tea House
09.2024 - Current

All Rounder

Mahob by Amok
06.2023 - 10.2023

BOH Team Member

Georges Restuarant
03.2023 - 07.2023

Tuan Hua high school (端华学校)

Australian Centre of Education (ACE)

Diploma of Arts and communication - English Education

Swinburne University of Technology

Western International School

Bachelor of Criminology And Criminal Justice - Criminology

Swinburne University of Technology

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Raksanita Chhi