Rakshita Koirala

• Greeting Patients: Warmly welcoming patients when they arrive for appointments.
• Phone and Email Communication: Answering phone calls and emails from patients, providing information, and addressing inquiries.
• Scheduling and Coordination: Maintaining an office schedule for other staff members. Scheduling patient appointments and follow-ups. Communicating with doctors and team for issues and concerns of staff and patients. Administrative Tasks: Filing medical records and other essential documents. Keeping the front desk organized and running smoothly. Using technology (computers, medical office software) to manage and update information.
• Patient Assistance: Assisting patients with filling out forms and answering their questions. Transcribing notes from doctors.
• Financial Transactions: Processing payments from patients.
• Maintaining a Welcoming Environment:
• Keeping waiting and reception areas clean and inviting.
• Perform other duties assigned by doctors or nurses.

• Provide information, advice, and support to students on personal, pastoral, and academic issues.
• Assess student needs and makes appropriate referrals.
• Deliver prevention and early intervention programs.
• Acts as a point of contact for student wellbeing.
• Enhance student wellbeing and learning outcomes.

• Assist in daily administrative tasks, Maintain filing systems, databases, and information systems.
• Ensure smooth operation by working in a team providing support to both clients and all employees, when needed.
• Prepare roster and schedules as per the availability of the staff.
• Respond to phone and email inquiries in a timely and professional manner.
• Coordinate schedules, meetings, and appointments for team members.
• Maintain organized records and ensure accurate data management.
• Provide general support to the office, ensuring a smooth workflow.
• Reporting directly to the company directors

During my time in Singapore, I worked as a freelance hair and makeup artist, concurrently managing an online social media platform for my business.

• As a client manager, my work was to help business meet sales and revenue goals.
• Core duties:
• Designing plans to achieve these goals and create strategies to combat potential revenue losses.
• Perform research to identify new potential clients.
• Create presentations to inform potential or existing clients about the company’s products or services.
• Ensure that clients are always satisfied with the company and will bring in repeated business.
• Pitching the new contacts and marketing opportunities.
• Support in target achievement and business goals.

• HR & Recruitment Department:
• Maintaining and updating the CVs database.
• Advertising and fulfilling vacant positions through online and media advertisements.
• Assisting in the recruitment process, including screening CVs, conducting interviews, and preparing offer letters.
• Managing salary details and employment contracts.
• Conducting induction programs for new hires.
• Visa Department:
• Handling visa applications and processing.
• Updating the database for new applications and arrivals.
• Coordinating onboarding for new and transfer employees.
• Personnel Administration:
• Maintaining online records and personal files for all employees (staff and expatriates).
• Tracking mobilization and demobilization records.
• Managing leave records, scheduling, and leave planning.
• Coordinating ticket bookings for staff vacations.
• Preparing internal memos and announcements.
• Respond various queries through emails, telephone from the clients, candidates, staff and management etc.
• Perform other task as assigned by Admin- Manager.