Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Projects
Timeline
Generic

Raktim Banerjee

Sydney

Summary

  • 12 years of extensive work experience in Information Security solutions analysis, development and implementation.
  • Extensive work experience in designing and developing IAM (Identity and Access management) solutions.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Consultant

Baidam Solutions Pty Ltd
06.2022 - Current
  • IAM project requirements analysis and estimation.
  • Design IAM solutions for large scale infrastructure.
  • Various system integration with IAM platform.
  • Application integration for Single-Sign-On (SSO).
  • Troubleshooting production issues.

Assistant Consultant

TATA Consultancy Services Limited
10.2021 - 06.2022
  • Manage small team of developers.
  • IAM project requirements analysis and estimation.
  • Design IAM solutions for large scale infrastructure.
  • Various system integration with IAM platform.
  • Application integration for Single-Sign-On (SSO).
  • Troubleshooting production issues.
  • Automate user lifecycle workflows.

Senior Project Engineer

Wipro Technologies Ltd.
10.2015 - 09.2021
  • Design and implement IAM solutions for large scale infrastructure.
  • Various system integration with IAM platform.
  • Troubleshooting production issues.
  • Automate user lifecycle workflows.

Associate

Cognizant Technology Solutions
01.2014 - 09.2015
  • Large scale IAM solution development and implementation.

System Analyst

Vistrit Infotech Pvt. Ltd.
05.2011 - 01.2014
  • Identity and Access Management (IAM) infrastructure build and configuration.
  • Develop system connectors / drivers to integrate various systems with IAM solution.
  • SAAS Application development for Identity solutions.
  • Web application development using JAVA.
  • Technical documentation.

Education

Master of Computer Application (MCA) -

West Bengal University of Technology, India
01.2011

Bachelor of Computer Application (BCA) -

West Bengal University of Technology, India
01.2008

Skills

  • Advanced JAVA, XML Markup, database query, LINUX and PowerShell Scripting
  • Oracle 11g, MS SQL Server 2000, MySQL
  • Apache Tomcat, JBoss
  • HTML, PowerShell, Bash Shell, JavaScript, ECMAScript
  • SOAP and REST based application integration

Certification

  • CyberArk Certified Defender - PAM in February 2024
  • Certified NetIQ Identity Manager Administrator (CNIMA) in 2013 (Certification ID# 10233723)
  • Micro Focus Partner Technical Specialization on Access Manager 4.3 in September 2017 (accreditation ID 10233723)

Accomplishments

  • Recognised for outstanding performance - 2022 - March (Westpac | GEM)
  • Recognised for outstanding performance - 2021 - DECEMBER (Westpac | GEM)
  • You Made a Difference - 2017 - APRIL (Wipro Limited)
  • Inspiring Performance - 2017 - MARCH (Wipro Limited)
  • Victory League [Creativity and Innovation] - 2016 - DECEMBER (Wipro Limited)
  • Round of Applause [Collaborative Working] - 2016 - JUNE (Wipro Limited)

Projects

Baidam Solutions Pty Ltd, Corporate Travel Management, Coles, Red Hat Linux, Windows Server 2008, LDAP, LINUX Scripting, Development IDE, 2, Solution Developer and implementer, October 2022 - December 2022 [Sydney, Australia], Coles uses an existing corporate travel management tool to facilitate the employees to book flights, hotels and car. The vendor of the existing tool is replaced with a new vendor. And this is required to integrate the coles system with the new vendor tool - FCM. This requirement includes the modification of existing integration to manipulate the user data structure and the encryption algorithm along with the encryption keys., Coles internal system runs on on-premises LDAP system. Automated processes enable this system to generate feeds when there is a change in the user's profile. This feed is processed by number of downstream systems or applications to format the data, adding more information to it. This data manipulation convert the data structure into an acceptable format for the end application - FCM tool in this case. The final product after processing the data goes through a process that determines the recipient of the information - FCM in this case. After this, the data is encrypted with GPG keys to ensure security during transportation. To establish the secure channel for data communication, a key exchange takes place at the beginning of the implementation phase where the external vendor (FCM) provides their public key to Coles. The encrypted data is forwarded to an in-house file transfer agent (application) that applies one more layer of encryption for added security while transferring the data through less secured medium. Upon receiving the encrypted data at the recipient side a positive acknowledgment is sent to the sender. The recipient decrypt the data and consumes the changes in the source to synchronize the users' information., Alter code or script to change the data structure of the feed file to satisfy the new requirement. This includes additional attributes and alternation of the value format. Change the feed generation scheduler script configuration to alter the end point consumer FTF queue details. Import consumer's public key into GPG key-store, used for encryption of the data. Additionally, generate a key pair for GPG encryption. Take lead position in developing the solution and perform required testing to ensure flawless implementation. Implement the final solution in production environment. Wipro Technologies, Honeywell Identity and Access Management Implementation, Honeywell, Red Hat Linux, Windows Server 2008, JAVA- IDE, LDAP editor, API Interface, CLI, ECMAScript, 12, Solution Developer and implementer, October 2015 - February 2018 [Kolkata, India], Migration of the existing IBM Tivoli based IDM system to NetIQ IDM. this includes data migration and restructuring, improvement and redesigning of existing business use cases and integration of more complex systems to provided fully automated and centralized solution., Honeywell Identity and Access Management Implementation: This project includes the migration of the existing Identity and Access Management System into the latest version, enhancement of the existing functionalities and integration of new modules to the system in order to fulfill Honeywell's Identity and Access Management requirements. This is a system integration project, which includes Identity and Access Management Application development, implementation of the developed application to fit into the existing infrastructure, and day-to-day operations support. The system provides the functionalities like self-service password reset, new user (employees and contractors) on-boarding and Role Based Access Management, request based system access approval and enablement process, enforcement of Honeywell's industrial standards for access management, periodical system access certification and Auditing system., He is working as an application developer in this project. His role in this project includes various system analysis for integration like Human Resource Systems, Data repositories - LDAP, email and messaging systems, auditing applications, development of custom use cases using programming languages (JAVA), PowerShell and LINUX scripting, XML markup, various SOAP and REST API, documentation of business algorithms and pseudo logics, functionality testing and troubleshooting to support customer's day-to-day operations. His responsibilities also include transforming customer's business requirements in a form of technical policies and set of rules to be injected in the solution. Configure different types of drivers/connectors (independent bidirectional interpretation of server communication) that work as an interpreter between the central data repository - core logical engine and other systems. Ensuring the quality of the deliverables by doing an in-depth testing of the developed components and trouble shooting in case of any issue occurs in production environment and provide a permanent solution is a key responsibility of him. Wipro Technologies, IT Store, Westpac Banking Corporation, Red Hat Linux, JAVA- IDE, LDAP editor, API Interface, CLI, ECMAScript, 6, Solution Developer and implementer, Subject matter expert (SME), March 2018 - December 2019 [Sydney, Australia], Migration of the existing eForm (customer request portal) functionalities to new Identity Manager platform. This also includes data migration and restructuring, improvement and redesigning of existing business use cases and integration of new systems to increase the scope of the automation platform., IT Store is the platform for requesting various enterprise accesses through automated and well defined workflows. The backbone of the system is on-premise LDAP and Identity Management platform contains User Interface Application with various connected systems including Microsoft Active Directory LDAP, DBMS, Incident management system (ServiceNow) and notification systems., He is working as an application developer in this project. His role in this project includes development of various use cases for request based access provisioning. His responsibilities also include implementation of technical functionalities in system drivers/connector modules for data interchange across various systems. Develop business use cases using programming language, automation tools, scripting, XML data communication tools, ECMAScript, various application API (SOAP, REAT) for secured data communication. Ensuring the quality of the deliverables by doing an in-depth testing of the developed components and trouble shooting in case of any issue occurs in production environment and provide a permanent solution is a key responsibility of him. Wipro Technologies, NIQS, Westpac Banking Corporation, Red Hat Linux, JAVA- IDE, LDAP editor, API Interface, CLI, ECMAScript, 10+, Solution Developer and implementer, Subject matter expert (SME)), January 2020 - May 2021 [Sydney, Australia], Remediate issues in as-is implementation and automate various processes to reduce number of support incidents. Implementation of a new module User Lifecycle Management (ULM) including enterprise user on-boarding, off-boarding (or termination), employee conversion (contractor to employee), suspension (due to long inactivity) and leave management. Custom reporting and auditing module development includes ULM transaction monitoring and user provisioning requests auditing (SOX compliance)., "IT Store" is the platform for requesting various enterprise accesses through automated and well-defined workflows. The backbone of the system is in-house Identity Management platform with various connected systems including Microsoft Active Directory, Access Management systems, DBMS, Incident management system and notification systems. This project team was formed to fine-tune the existing implementation and develop more functionalities to automate the system including new applications / system integration and enhancement of existing applications., He is working as an Technical Developer in this project. His role in this project includes development of various use cases for request-based access provisioning and connectors / drivers. His responsibilities also include implementation of technical functionalities - develop business use cases using programming language, automation tools, scripting, XML data communication tools, various application API (SOAP, REAT) for secured data communication. Ensuring the quality of the deliverables by doing an in-depth testing of the developed components and trouble shooting in case of any issue occurs in production environment and providing a permanent solution is a key responsibility of him. Wipro Technologies, Remedy-ServiceNow Migration, Westpac Banking Corporation, Red Hat Linux, JAVA- IDE, LDAP editor, API Interface, CLI, 10+, Developer, SME, June 2021 - January 2022 [Sydney, Australia], Migrate existing automated ticketing system from Remedy to ServiceNow. Develop REST based connector module using programming language, automation tools, API interface, XML & JSON communication to perform required operations for service request and incident management automatically including request and incident creation, work log update transfer queue in case of any failure and resolve ticket if succeed. Migrate existing 30 applications on-boarded for access provisioning through ServiceNow tickets. Replace existing Remedy ticket management connector module with new ServiceNow connector. Smooth migration to ServiceNow without impacting the business of 30 application teams. Knowledge transfer to BAU / Run team on the impact of the change. Make sure that the tickets created in ServiceNow can be processed by further automation placed in ServiceNow. Centralize the ticket management module so that in future any new application can be on-boarded easily. Improve performance., This project is a very critical and high visibility project as there are multiple stakeholders involved who use the service and risk associated with the migration. The current ticketing system for IDM platform has two main sections: ticket created by automated process like user life-cycle management and user access requests. The existing remedy connector is a SOAP based connector and does not provide much flexibility for ticket management requirement. As the remedy system is going to decommissioned, this is required to migrate the existing Remedy based ticket management module to ServiceNow. There are various other modules within the IDM system that utilize the ticket management system. And this is required to make sure no existing service is broken or no impact on the business., He is working as an Technical Developer, SME in this project. His role in this project includes development of SNOW connector module to migrate ticket management functionalities using programming language, XML, REST API and automation tools. His responsibilities also include implementation of technical functionalities in the system for data interchange across various systems. Ensuring the quality of the deliverable by doing an in-depth testing of the developed components and trouble shooting in case of any issue occurs in production environment and providing a permanent solution is a key responsibility of him. Participate in various discussions involving different teams for requirement analysis, solution designing, testing, implementation and post implementation verification. Cognizant Technology Solutions, 7Access, 7-Eleven, SLES 11, Windows Server 2008, JAVA- IDE, LDAP editor, API Interface, CLI, ECMAScript, 12, Developer, October 2013 - September 2015 [Kolkata, India], Transform previous semi-automatic IDM based solution into a fully automated Identity & Access Management system for managing more than 30 applications (endpoints). Transform job based synchronization process into event based real time synchronization. Extend the functionality of the previous solution to manage more applications, like Oracle EBS. Implement Identity Reporting module for on demand report., The solution is made to support more than 150 thousand users round the clock with approx 60 developed applications and 30 connected systems. The back bone of the system is Oracle EBS suit, JDBC drivers, more than 100 automated workflows for request management, which are connected to a remedy ticketing system SOAP end point for manual trouble shooting. Complex business logic is being injected in most of the connector modules with email notification enabled for user provisioning and system health management. Event Auditing System (EAS) plays a great role for all type of application access and approval process., Requirement analysis and end to end connector module development using programming language, Shell Scripting, XML and SOAP/REST API for all of the core engine drivers including Microsoft Active Directory, Oracle EBS suit, MS SQL & Oracle JDBC, Service management loop-back process for inbound and out bound feed generation. Designing and implementation of custom reporting module for user access management and access request workflow approval process for auditing purpose. Unit testing of end to end use cases. Solve user access specific issues. Vistrit Infotech Pvt Ltd, SYSVANA, In-house Project, SUSE, Windows server 2008, JAVA- IDE, LDAP editor, API Interface, CLI, 4, Developer, Analyst, September 2011 to December 2013 [Kolkata, India], The project aims to "simplyfi" the IT enabled services for business houses as well as for individuals. It basically is an IT service management approach with core directory services, infrastructure security and built-in disaster security services., Automated IT Infrastructure management suit - SaaS implementation. Customs connector modules for user data synchronization across LDAP directories in different geographical locations. Automated system configuration management based on user access., Development of service Loop-back connector module for password expiration email notification and admin account modification system notification using programming language and automated deployment tools. This module is also responsible for organization based administrator and user account mapping. Create custom plugin in iManager administrator interface for organization based admin account creation and modification. Scripting connector module implementation for user mailbox provisioning / deprovisioning in Microsoft Exchange 2010 using Windows PowerShell. Develop and optimize programs using JAVA, SPML (Services Provisioning Markup Language - XML-based standard for synchronizing provisioning data for accounts, services and objects) and JMS (Java Message Service) for implementation of automated users and groups synchronization between eDirectory LDAP service and Microsoft Active Directory LDAP.

Timeline

Senior Consultant

Baidam Solutions Pty Ltd
06.2022 - Current

Assistant Consultant

TATA Consultancy Services Limited
10.2021 - 06.2022

Senior Project Engineer

Wipro Technologies Ltd.
10.2015 - 09.2021

Associate

Cognizant Technology Solutions
01.2014 - 09.2015

System Analyst

Vistrit Infotech Pvt. Ltd.
05.2011 - 01.2014

Master of Computer Application (MCA) -

West Bengal University of Technology, India

Bachelor of Computer Application (BCA) -

West Bengal University of Technology, India

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