Experienced Service Desk Analyst adept at providing top-tier technical support and implementing efficient problem-solving strategies. Known for strong customer service skills, ability to swiftly diagnose issues, and proven record of improving helpdesk operations. Strengths include managing high-volume ticket flow, improving client relationships, enhancing system efficiency and contributing to team success in fast-paced environments. Previous roles have demonstrated significant impact by reducing downtime through streamlined processes and proactive troubleshooting.
Will be provided upon request.
Can Submit Police Clearance Certificate If Needed