Rama Al-Banaa
Brisbane,QLD
Summary
Dynamic and adaptable professional with a strong foundation in business operations and communication, I have supported both client facing and internal teams to meet deadlines, manage records, and maintain smooth day to day functions. Currently completing a Bachelor of Business at QUT majoring in Public Relations and International Business. Skilled in conducting in depth research and document editing, I foster strong client connections and drive business growth through effective communication and attention to detail. A fast learner dedicated to delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Client Relationship Manger & Research Coordinator
Nenwaya Film
03.2024 - Current
- Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
- Developed strong rapport with clients through consistent follow-up and attention to detail.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
- Conduct in-depth research to support company projects and high level decision making, ensuring accuracy and reliability.
- Facilitate the translation and proofreading of business documents and production materials between English and Arabic with strong attention to detail.
Sales & Administrative Assistant
Michael Hill Jewellers
11.2021 - Current
- Created and maintained reports, documents, and presentations to assist with administrative support.
- Foster long-term client relationships while liaising with corporate teams to ensure seamless communication and service delivery.
- Assumed supervisory responsibilities as required, overseeing management tasks, and ensuring continuity of operations in the absence of the manager.
- Assist in onboarding and training junior staff, promoting a collaborative and supportive team environment.
Education
Bachelor of Business - Public Relations & International Business
Queensland University of Technology
Brisbane, QLD06-2026
Certificate - Global Diplomacy
University of London
06-2025
Diploma - Business
Queensland University of Technology
Brisbane, QLD02-2023
Skills
- Business growth strategies
- Relationship building and management
- Customer engagement
- Client needs assessment
- Fast learner & growth oriented
- Technical Proficiency
- Document editing
Languages
Arabic
Native or Bilingual
Spanish
Elementary
Timeline
Client Relationship Manger & Research Coordinator
Nenwaya Film
03.2024 - Current
Sales & Administrative Assistant
Michael Hill Jewellers
11.2021 - Current
Bachelor of Business - Public Relations & International Business
Queensland University of Technology
Certificate - Global Diplomacy
University of London
Diploma - Business
Queensland University of Technology
Similar Profiles
Jodi MartinJodi Martin
Student (Producer and Script Writer) at Australian Film Base ( Feature Film Course)Student (Producer and Script Writer) at Australian Film Base ( Feature Film Course)
Enya ZhouEnya Zhou
Producer's Assistant at Film Production For Film "Decoded"Producer's Assistant at Film Production For Film "Decoded"
Laura ZatezaloLaura Zatezalo
Executive Producer at Film Premiering at Tribeca Film FestivalExecutive Producer at Film Premiering at Tribeca Film Festival
Ailysh Lewis-MillarAilysh Lewis-Millar
Support and Advocacy Worker at Micah ProjectsSupport and Advocacy Worker at Micah Projects
Joshua WheatleyJoshua Wheatley
Procedural Services A03 Administration Officer at Surgical Treatment and Rehabilitation Service (STARS) HospitalProcedural Services A03 Administration Officer at Surgical Treatment and Rehabilitation Service (STARS) Hospital